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November 2023 by matt larsen
I have been staying here 1 night a week for the past 2 months, and this is one of the best holiday inns I’ve been too.FOH always makes me feel welcomed, which helps while out on the road.Rooms are a bit oversized compared to most other holiday inns I’ve stayed at. I’ve never questioned the cleaning protocol of the housekeeping staff.In 2 months, the only issue I’ve had, was housekeeping accidentally forgot to restock towels once before check-inn. This minor issue was quickly addressed by FOH, with no inconvenience to myself.
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November 2023 by Todd Woodstra
Hotel rooms were clean and hotel is pretty kept up. For a Holiday inn I guess you could be hit and miss on the quality of the hotel but this one seemed good. Decent bar downstairs free breakfast in the mornings. Service overall was good and location was pretty good for attending the Notre Dame game. Fair price and reasonable I would recommend just knowing that you're getting a holiday inn, but it's good and clean and worth the money.
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October 2023 by Joshua Ritchey
Stayed here for 5 nights for work. Mold on side of tub. Several tv channels on the paper and digital guides don’t work. I’m sure there are better options around.
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October 2023 by ribs1
We travel for martial arts tournaments all over the country with a group of other families. We usually have at least 2 tournaments a year in South Bend. We had booked a room block at a hotel downtown South Bend but that hotel cancelled our block early. On a bit of a whim I called this hotel and booked a small block of rooms for our remaining families. I only booked it because we have a lot of kids who love to hang out in pools after a sweaty day at the tournament since I heard the pool was nice and warm.1. The sales manager, Tawn was very nice and easy to deal with. No nonsense. We only booked a small block but she treated us the same as if we booked the whole hotel.2. The pool area was very nice and the pool was nice and warm. Many of our younger kids like the pool party after the tournament better than the tournament itself.3. The hotel was nice, clean and the front desk stuff was pleasant.We will be in South Bend again in about a month and we already booked another bigger room block so that all of our families can stay together. This is definitely going to be our new go to hotel for the South Bend area.The most important thing was that all of our kids had fun
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September 2023 by Jeffrey Fantaskey
I’ve stayed here for 3 straight weeks in different rooms. First room I had the bed was terrible and made my back and shoulder sore for 3 weeks. The cell phone service is 1 bar at best once you enter the hotel. Hotel Wi-Fi’s never work no matter the location. Water is hard and the soap doesn’t come off. Tv has barely any channels. Most channels are static or just have nothing. The channels are all over the place too not together for easy viewing. Didn’t use anything else the hotel offers.The staff i did interact with were all friendly. The desk clerk actually remembered my name. Has on site laundry which is a plus.
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August 2023 by Lysol Jenkins
Had a wonderful stay for work here multiple times. The night time check in clerks are always friendly when I arrive and never give me a hard time with company authorization forms. The last stay was for 3 nights and I was always greeted with a friendly hello when coming into the hotel. Only thing that could make my stay better, is a better selection of tv channels.
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July 2023 by Hannah Joy
We stayed at the Holiday Inn in Mishawaka IN and the bartender Crystal went above and beyond for our entire convention group for multiple nights in a row. She worked tirelessly and we all loved her!
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July 2023 by Kate Woolfe
Stayed for an event with Dragon Thrones that had late night events past bar closing time and the amazing Crystal stayed open for us and made me the most comforting “tea.” I can’t thank her enough!
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February 2023 by Dano O.
I stayed at so many hotels in this area in the last two years. I searched hotels with a bar and restaurant and found the Holiday Inn Mishawaka. The rooms are extra clean and the staff went out of there way to make your stay enjoyable. Crystal who ran the bar and restaurant was super. She made sure you were taken care of and that everyone eating or having a drink felt special and having a great time. She had everyone talking and enjoying their time there. My new favorite stop and stay in the area. Thank You!
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October 2022 by Heather B.
This hotel is beyond unbelievable! The entire experience was amazing. The hotel was spotless. Every staff member was friendly and accommodating...But... our bartender Crystal was a rockstar! Her service was above and beyond. I will definitely be back and recommend this to anyone.
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April 2022 by Anne L.
We stayed at three hotels in the area when a family member was in the nearby hospital. This one was definitely the best in terms of cleanliness and convenience. We didn't get turn down service during any of our stays, which was annoying. The pool is small but does the trick if you have young kids that just want to play. There's a breakfast buffet that's also great for the kids in the morning. The elevators take forever and I couldn't find any stairs to use. Easy parking. Lobby bar. Given the other available options in the area, this was the preferred place for our family. It's also directly across the street from St Joe hospital.
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September 2021 by Amy S.
Wonderful service, we came at 2 and our room had not been ready, but the woman at the front desk offered to find us a different room that was ready. Our room was nice and clean! They also allowed us to have an extended check out, which was great after a night out to a wedding. It allowed us to rest which was much appreciated!Four stars because there weren't black out curtains in our room which I would have preferred but overall I had a great stay!
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January 2021 by Michael D.
This hotel is a great choice, the staff is very nice, rooms are spotless (very important during the covid times). The location to this hotel is wonderful it's near many things including restaurants, a mall, a park and even a hospital. The hotel rate is amazing as well. I would hugely recommend
