H&R Block is a trusted provider of tax preparation services, known for its knowledgeable tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices or work remotely through the Digital Drop-Off service, which allows document upload and communication via email. The staff at H&R Block are often praised for their thoroughness and helpfulness, with some specialists being highlighted as especially outstanding, providing clear explanations and excellent service. Many clients appreciate the effort to ensure accuracy and the willingness of staff to correct mistakes, as seen when issues from previous years are addressed and resolved by managers or experienced tax pros. The offices take safety seriously, maintaining cleanliness, disinfecting high-touch areas after each appointment, and practicing social distancing to keep the community safe. While most reviews are positive, some mention minor issues such as delays or initial mistakes, which are usually resolved through staff efforts and good customer service. Overall, H&R Block is recognized for its professional, friendly, and attentive approach, making tax season easier and more manageable for clients.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
