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March 2024 by Isabella Evans
Ethan and Cami were incredibly helpful! Very knowledgeable and got my ring repair completed very quickly. Thank you for the great service!
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March 2024 by Peggy Levendowski
Ada and Miguel helped us up grade to a beautiful new wedding set and helped with a nice trade in. Awesome customer service
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February 2024 by Matthew I
Customer service was great, but had problems with their communication between each other, was getting a necklace that was supposed to be engraved with a “Q” on one side and the date of birth on the other. So after my wife gave birth and we knew the date 12-12-23 I called to tell them what date to put on it, brought the necklace back and a few minutes later I got a call saying it was done and ready, which I was surprised being as it was only 15 minutes. Needless to say the necklace didn’t have the plate or charm on it, but rather just on the chain, no problem they said they would get it taken care of they didn’t have a description how it was supposed to be. Then I get a call that they need to send it in to be lasered because the solder would melt the pendant, still no problem just some added time. Go to pick it up and it looks wonderful but they never added the date to the back side of the plate, they tried to add it in shop and it was only readable with a magnifying glass, they offered to send it back to replace/correct it but it’s already been over a month now and my wife just said to bring it home as is.Edit: updated because they reached out and made it right by remaking the whole piece and then we came and exchanged the current necklace we had for the correct one and everything worked out in the long run.
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February 2024 by Sharon Pape
Cammie' s customer service is absolutely the best!!
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February 2024 by Hayley Welch
Enjoy his enthusiasm and knowledge!
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February 2024 by Marty Mitchell
Macey went above and beyond in helping me find the perfect pieces for my Mothers birthday.
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February 2024 by Kenny Kerrn
Cammie took care of me! Great customer service.
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February 2024 by Tony Jones
Jared!! The BEST jewelry store ever! Camryella, Sandra, Jordan, Alicia & GM Jacob!! They go above and beyond to get you exactly what you're looking for. We LOVE this place!!
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February 2024 by Jane Koebel
The salesperson, Sandra Bacewic, was very helpful and patient with ordering two custom rings. The store Manager, Jake, was also fabulous. They both made it a pleasant experience. Sandra fully explained the custom process and the time it will take. I am very excited to see the end result. I would highly recommend Sandra if you are shopping at the Mishawaka location.
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February 2024 by Abby Grady
I secretly took my boyfriends deceased fathers ring in to get it fixed and have a diamond swap (boyfriend wore it everyday until band broke) I took the rings in about a week and a half before Valentines Day hoping it could be finished in time to give it to him as a Valentines Day gift. They had it finished within 2 days!Their was however a slight mishap, an extremely small chip came off of one of the diamonds during the swap. Jared called me immediately to let me know about the damage and compensated VERY generously.I am so pleased with the work that has been done, it almost looks like a brand new ring!I will absolutely be taking any/all future jewelry repairs needed to Jared :)Thank you Jared Staff and Jewelers for making this sentimental piece come back to life!
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January 2024 by Jon Whitaker
Cammie was verry helpful and the overall experience was great!
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January 2024 by Jamel Jelani
I went Jared to find a push present for my wife. Macy did an incredible job finding me an amazing ring in my price range. Thank you Macy!!! You're Awesome!
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January 2024 by Kailey Campanaro
Cammie is the best!
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December 2023 by John DiVito
Just wanted to say, my salesman Jordan, was Fantastic!! We were shopping for an engagement ting, and I purchased a 2.2 carat ring!! My fiancé is going to freak out!! Thanks again for having such a a great representative of your company working at the South Bend store!!
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December 2023 by corvette Ward
Cammie was so amazing she really helped me out with the jewelry, I didn’t know how to pick out the jewelry for my boyfriend she really gave me great insight, she was amazing and very friendly I will return just to ship with her. Thank you so much
