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January 2024 by Susanne H.
I bought a pre-owned Jeep Cherokee from Jordan and could not have been happier with my experience, which was over the internet and phone. The salesperson, Keaton Stephens, really went above and beyond to help me make sure this was the vehicle that met our needs. He not only sent me detailed photos, but did a Facetime call with me to walk around the vehicle so I could ask questions. This dealership did what they said they would do (unlike a couple of others before them during this purchase process). They made sure the Jeep was carefully detailed before delivery (incl. conditioning the leather!), helped me arrange delivery, didn't try to add on a bunch of stuff to run the price up, and were professional and pleasant the entire time. I definitely would recommend Keaton Stephens and Jordan Toyota for a pre-owned vehicle, whatever brand it is.
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January 2023 by Lauren K.
Highly recommend. Stopped to get gas at the Mishawaka exit while on a road trip and my car suddenly wouldn't start. It did finally after an hour but the dash was lit up like a Christmas tree. I drove to the dealership in the morning with no appointment as their calendar showed as full online. They got our car in for repair quickly, and couldn't have been more kind to out-of-town strangers - including welcoming my 2 kids and our big dog into their waiting room. They diagnosed and repaired our car in a very reasonable time, and had us back on the road with no worries. If we lived in the area, Jordan Toyota would definitely be our go-to dealership. And all of our road trips in the same direction will have us stop for food and gas in Mishawaka - just in case. Thank you to the folks who were so kind and helpful that day.
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October 2022 by Thomas T.
I always take my Tundra to Stacy at Jordan Toyota. They do a wonderful job and I am never disappointed. They are always on time and very thorough. I recommend this business above all others.
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October 2021 by Blaine R.
So, I went into The preowned super store with absolutely zero expectations and not having the best luck with dealerships in the past. I just wanted to see what i could get for my truck and downsize but also upgrade. Let me tell you what, from the moment I got in and was greeted by Shawndel, the process was easy as 1 2 3. He was absolutely considerate of what I had going on and what possibilities were on the table for me. Hands down one of the most professional, courteous but fun people I've ever had the pleasure of doing business with. Zero pressure, zero hassle, zero negotiations. The finance team stepped up to the plate for me as well. You've gained a customer for life!
