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September 2024 by Jenny Kubiak
Cindy was absolutely amazing. I was there to do a 3 hr glucose test and she did every draw with no pain and precision and made sure I was comfortable! The other two phlebotomists checked on me quite a few times as well and came out quickly to help some people with kiosk check in trouble. The waiting room got full quite a few times and they moved through them all very quickly- lots of other patients who were in the waiting room said this is the only location they'll go to because of the staff here! I'm terrified of blood draws and have a history of fainting but this 3 hr glucose test was an absolute breeze. Thanks again Cindy!!
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August 2024 by Sarah Tapp
I nearly didn't go to this location because of some of the negative reviews but I'm glad I did. There was zero wait time when I arrived and the phlebotomist couldn't have been any more helpful (I don't know her name but white hair and glasses). She helped me check in then took me straight into a room. I've never had a blood test here in the US before but she explained everything. I also have very thin veins and it's normally a painful and long process for me to get my bloods done. But she got it first time, no pain and quickly. I would not hesitate to come here again.
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July 2024 by Kayla Respondek
I have been in the hospital for 5 days waiting on a results been trying to go home with my newborn.. I have 3 kids that my unhealthy mom is watching because that's the only person to watch my kids.
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February 2024 by Cagney Bonnell
I am NOT happy with the experience I had at this labcorp recently. If you don’t like your job, work somewhere else. I came in just for routine blood work and felt rushed out by employees who wanted to get mad at me for not having my insurance handy when I told them I could just call my insurance after I was billed and that it was okay. Said thank you, was basically left on read. I didn’t realize my bill was their problem I should have been more considerate I suppose. 10/10 will give this recommendation to family and friends.
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January 2024 by Mare
Cindy is a remarkable phlebotomist. I developed trypanophobia a few years ago after a difficult blood draw at my primary care physician's office, but Cindy makes the experience as easy as it can be for someone with intense bloodwork anxiety like me. She's methodical and precise without compromising gentleness, and I genuinely feel safe in her care. Sometimes I overhear other patients tell her she's the only one who can get blood from them on the first try, too, so her expertise certainly isn't exclusive to me. You're in good hands if you get labs done at this location, she's the best.
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December 2023 by steve gehring
Labcorp was paid twice for a service. We paid and insurance paid. Labcorp continues to tell me the refund has been processed but the check still hasn’t arrived. Customer service is terrible
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July 2023 by Sandi Vandyke
We really enjoy being here n the ladies that draw blood!
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September 2022 by Sandy Piehl
Scheduled an appointment, received a confirmation and I checked in online. When I went to the office door a note stated this office temporarily closed. Could not believe it. Unbelievable
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March 2022 by Diane Erdogan
I do not recommend this particular location. The phlebotomist who completed the blood draw was rude and left a bruise. The individual who was in line prior to me left her office in tears. The only positive I would note is that obtaining a lab test here is more affordable than other locations in the area.
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March 2022 by Linda S
This lab seemed like all others. Sign in, wait, get your lab work and go home. The staff was friendly and helpful on par with labs I have gone to here in South Bend all my life. It always has seemed to take a minute when you go for labs. It was fine in my opinion.
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March 2022 by Sherry Scott
This location, though in an OLD medical arts building, is the nearest location to my office and home. Even though the building is old, it was as clean as you can get an older building. All staff is professional and fairly painless. I absolutely LOVE the online scheduling and check in features. Also online test results being very useful when your doctor couldn't locate the results during my appointment...awkward!!!
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March 2022 by Kyle Bullock
I give two stars only because they are in a continent location to my home and don’t usually have to wait.They screw up the billing my insurance though. They send specimens out to other labs that are not within my network. I then am having to pay more because I would think that they are processing or at least billing me from that location which is within my maximum savings network.Will stick with getting drawn at the hospital from now on!
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March 2022 by September Castaneda
My husband has been going here for a number of years every month almost ever time they do not bill insurance correctly three time they have set the bills to insuranc companies that we don't even have.evertime w
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March 2021 by Rachael Ek
Had a blood test done. The wait wasn't terrible, office was clean, & employees were pleasant & professional.
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March 2021 by Jill wilson
Very helpful and patient! Recomend..