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March 2024 by Shiah
unprofessional
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January 2023 by STEPHEN PRATT
Knowledge and very helpful staff.
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December 2022 by Papi A.
This store was great, but the jersey I wanted was not in stock in my size. The lids locker room near the food court has no icon on the map, so here I am. Food court lids didn't even open until noon. The employees were not helpful and ignored me. Worthless store.
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September 2022 by LeeAnn Lugo
Go to the one near the food court. The mgr went above and beyond to fix an issue that she didnt have to fix, she made us happy and we will be coming only to this location for now on. She had good integrity was polite and that is a major thing for us. Go here for custom pieces too they can help.
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September 2022 by Chris H
I walked in and said hello to the chick with the crazy afro and she looked straight at me mean mugging me and just totally ignored me, great service! She should be fired
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August 2022 by Joseph Brashear
Went during business hours and both employees ignored me. The first wouldn't look up from the game he was playing on his phone and only gave one word answers and some were not even words, just sounds. The second wouldn't look away from his computer and just told me they were closed and he wasn't going to help me. Then started getting mouthy when I asked a question. Very rude staff. I have several hats from them, but their rude and worthless staff make it hard to patron their store.
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July 2022 by Sylvania Nipper
Really the only place to buy hats that are good in Mishawaka, they have a wide variety of products to choose from! I'm sure you'll find something you love here!
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July 2022 by Ynelle Irambona
The staff overprized the hats I bought. I found it and returned them back
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May 2022 by Andrea Renee
I went in and never got spoken to the entire time I was in the store. The energy in here was very negative. I didn’t see any familiar faces as far as staff but I was very disappointed that I didn’t see Tim or Cristina for their help with my embroidery.
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November 2021 by Matthew Moses
I just couldn’t find a hat that fit me properly.
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September 2021 by J Walter
I dnt buy hats often. But when i do i go to lids. And only buy phx suns hats...id appreciate if yall got some diamond backs hats lol Great customer service and great selection of other teams hahahaha
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July 2021 by Kash Killinem
Always Wanted To Work At Lids!(Hint Hint)
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July 2021 by Cynthia Liggins
Hats and more hats
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May 2021 by Colin T.
Whoever the snotty girl that answered the phone this morning when I called to order 7 custom made hats just ensured not only will I not place this order with this store but compelled me to write a 1 star review. Perhaps her skills should be re evaluated because she is absolutely miserable. Called and the lady answered saying "hello" making me clarify of if reached a business . Her answer: "yes" Ok, what business have I reached? Lidz Ok, I'd like to place a group order for 7 custom made hats. You'd have to come in Can you take a payment over the phone No. Ok, I'm going to order somewhere else, you sound unhappy. Her: Ok, bye, click. Wow! Sweetheart, please find a job you don't hate. I needed hats. Today, not a d*** bimbo who didn't wanna work.
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May 2021 by Lamont Keten
Don’t have your store listed as open and I drive there and your closed. Security says they just open and close whenever.