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January 2024 by Thomas Mccormick
Needs USA isle products only ! I get tired of everything made every where else . And I wast s hour of my life looking for made in USA get it done
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January 2024 by Gerry G
Pressed call button at paint and waited for 15 minutes and no representative showed although customer service made an announcement for any paint trained representative to assist. I left without purchasing the items I had selected. Poor customer service.
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December 2023 by Judi Lykowski
I really do love Lowes for my local home-improvement needs and I cannot stress enough the app to purchase and pick up items quickly is a godsend. My only complaint is the flooring department. I not only shopped at this Lowe’s, but also a Lowe’s down the street… I had measurements taken at both Lowe’s, and both locations were so dysfunctional I did not go with either for my flooring (tile) needs.
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December 2023 by Josh Drone
Had a really sweet lady help me made a car key. She said she's been there for 29 years now. Great customer service
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December 2023 by Lizzdboymom
Lowe’s has always been my go to store for home improvement. However, I visited the local Mishawaka store on11/10/23 at 9:30 am and discovered they have no cashier at the registers. Instead they have someone to assist in the self checkout lane. Hello, move that employee to a register!! I am not on your payroll and I expect better levels of service! There are many folks who hate self checkout, you should always have one register open with an employee at the registers. If you are short staffed then have a supervisor run a register!!!
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December 2023 by Boss B
Went to buy a bathroom free stand cabinet at south bend Lowe’s, but they were out of stock and then went to Mishawaka Lowe’s which they had 2 in stock, and the item was on clearance, but it has a different price, the price was little more than double from South bend Lowe's, talked to two associates and they said they can’t do nothing about it. They said they cannot price match it, even with the same item number
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December 2023 by Charles Lawrence
If you might need to return an item don't go to this Lowe's. The South bend Lowe's, for some strange reason, has far better return policies. Skip this one and go to Ireland Rd, or Menards, or Home Depot.
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November 2023 by Kyle Linderman
Had what I needed. Would get one more store if it were on menards level.
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November 2023 by Dave Miller
Standard Lowe's but has a very good staff
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November 2023 by Rick Weddington
I need a job here so I can hideout and get paid...hate this location.
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September 2023 by Rosalyn W.
Lowes in South Bend (Mishawaka) Indiana is such a horrible store to shop at. My family and I experienced the most horrible service, unprofessional deliver drivers from top staff on down. We went there to look at Refrigerators and Stoves for my mom because she saw some she liked. The staff initially was polite as it is about the money you spend. Mom picked out fridge had it delivered it was defective, drivers were horrible talking Spanish complained the whole time when I busted them on the Spanish me living in San Diego they were surprised! My guy still tipped them which they were not suppose to except we found out later. 2nd fridge delivered it was defective back to Lowe's again ridiculous was told store manager would not come out talk to us the nerve! Mom picked out a higher price fridge we asked for discount at this point since we lost hotel paid to extend trip with airlines so we are out of money at Lowe's fault! No discount given had 3rd fridge delivered it was damaged omg!! Now I had to make arrangements to get this fridge picked up! Mom lost food between deliveries had to get ice and tub to help keep perishable cold. I sent email to District Manager which he responded but done nothing no compensation or effort talked a good game what he would do which was nothing! I told my mom we are done with Lowes and sent her to Home Depot. I had 3 different family friends renovating their kitchens in Granger and South Bend told them what happened as they were in the process of spending at least 100K with Lowes but not anymore they all walked took their business to HD. I will continue to discourage others not to deal with Lowes as they pretend to care and do not care or stand behind their products always excuses lies and passing the buck. Well it stopped here inconsiderate company! My mom was so distraught as a senior I could not allow this to be done to her! Also when we went to purchase stove in between fridge Lowes froze account blocked it due to some fraud effect claim when we just used the empty card the night before so embarrassing had to do all sorts of ID this even after staff confirmed everything we decided to pay cash. Since returning home canceled account!FYI Stay away from Frigidaire Products the worse ever! Lowes don't stand behind them!
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September 2023 by DaMen Mallett
A regular for me and yet I’m still surprised by the quality customer service! A pleasure shopping experience.
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September 2023 by Brian Collier
A nicer Loewes in Mishawaka - if only they paid their fair share of taxes - but nobody in this shopping area does - so it's not exactly their fault.
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September 2023 by Mohammad Sobih
This store need new managerIt was my favorite store close to my house .I spend every time more than an hour to find what I need workers there no nothing just spend time and get money for nothingIf still run in this way will go out of business
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August 2023 by Luke Nidiffer
We had a terrible experience from the start with our carpet install. It seemed like one mistake by Lowes after the other. Shaun and Dale were the workers at the carpet install for Lowes that we talked to and while we don't blame much on them it still could have been handled better. Most of the issues came up with the carpet department not knowing what they were doing. The person who was on our carpet install was Glenn, a assistant manager I believe. We believe there were more people at fault here but we never got their names. After specifically telling them we needed our stairs done and our platform done we find out that when they got here that we never ordered the stairs and they had no clue we ever mentioned a platform. This led to a series of issues that caused them to not come out and fix it for another month. We have spent so much money through Lowes recently for carpet installs and will no longer do so. Much safer to just go with Menard's from now on.
