Macy's Locker Room by Lids

Most Recent Comments

• December 2022 by Papi A.
  This store was great, but the jersey I wanted was not in stock in my size. The lids locker room near the food court has no icon on the map, so here I am. Food court lids didn't even open until noon. The employees were not helpful and ignored me. Worthless store.
• January 2020 by Chelsi B.
  I normally don't go into Lids, but I figured I'm at the mall so, why not? The employee was friendly, and talked to us about the different types of hats they had and the organization of the hats (which is 80% sports). He does have an embroidery sewing machine on site to quick make any hat your heart desires. You could walk out of the store with a hat that has your name if you felt like it, which is pretty neat. I didn't realize that was something Lids offered, and that definitely deserves a shout out so others can know about it too. I'd also like to say, I love that a place that only sells hats exists and stays open. There aren't as many specialty stores that are so specific and stay open so I can only imagine they get people who swear by their hats and come in all the time. I just might become one of those people.
• October 2017 by W J.
  Wow. Never walked into a hat store before where the guy working there has zero communication skills and acts confrontational. If you hate your job that much, then quit. Shame on Lids for hiring someone who has no understanding of customer service let alone communication.