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January 2024 by Sheila Brown
Customer service person was knowledgeable and very helpful.The service technician was great. He installed the new garage door opener, the wall remote, the keypad, and adjusted my door so it would close all the way. He showed me how to use everything and helped me set up the app for wifi. He even pulled my vehicle out of the garage and put it back when he was done with the installation.
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January 2024 by Elaine Marohn
What a great experience, Andrew was delightful. He did a fantastic job repairing my garage door. He is a keeper!
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January 2024 by Cindy Moore
Very good service !! Highly recommend !!
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January 2024 by James Mackenzie
Honest! My tech did what was needed to fix the problem without selling me equipment I didn’t need.
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January 2024 by Jean Walker
Nice but very expensive. One time they charged me less than $100 & this time $170, neither time did I need parts!!
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January 2024 by Timothy Janowiak
Had them come out to replace a door spring and got sales pitch of $650-$3,000 options. Called Quality and got a great job done for $400 same day. Lost my $70 from Overhead for an estimate also.
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January 2024 by Mark Fry
Not the place to call for commercial. Wanted $525 just to make a trip out to look at it.
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January 2024 by Judy Nemeth
They were on time, professional and fast. Instead of trying to sell us a new door, they told us about a much cheaper fix. We choose that option and they finished in a jiffy. Great job!!
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January 2024 by Gayla Fraser
We were pleased with the repairs on our garage door. The staff and technicians were upfront with the cost and were very courteous. I highly recommend them.
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January 2024 by Julia Burrell
Wow! If you are looking for a reputable, professional and RELIABLE garage door company. Seriously, look no farther than Overhead Door of Mishawaka. Not kidding...They have been such a blessing to us...why? Where to start? Quick backstory..our home was hit by lightning back in August causing our garage to catch fire. Thankfully the firemen were able to contain the fire to the garage but the heat & smoke damage to the rest of the property is extensive. We have spent the better part of nearly 5 months working with our insurance provider to try and get the process of repairs started. It has not been a pleasant experience (I am being kind) to say the least. So when we finally were able to gain access to some initial funds to begin the repairs the first thing we needed to address was our garage roof and doors. I researched local garage door installers and even had one come out to quote. He was rude, unhelpful and after saying we'd get an email regarding the quote probably within a day or so bc "that's up to the office people"..he then said we'd only have 24 hrs to respond or the price would go up. I had to ask twice if he had any brochure books to look at door styles before he huffed and went to his truck to retrieve them. Needless to say, I threw his card and brochure in the trash bc that is NOT how you treat a customer especially one that has had a fire (firemen said we were less than 5 mins from losing our whole house). After ruling out other local companies due to their poor reviews I looked farther out from our area in Michigan and Overhead Door of Mishawaka popped up in my Google search. We had used Overhead Door out of Indianapolis years before when we lived in Central Indiana and really liked their service so I gave the Mishawaka location a call. I spoke with Sarah and she was (and has been) the only person to say how sorry she was to hear about our situation. She was very kind and professional and set us up with their sales/estimate guy right away. When he arrived he was so quick & efficient in measuring. He took time to listen to my concerns and presented me with books on the material choices and also one just on the different openers (before I even had to ask!) And after discussing some options, he had several quotes worked up within just a few minutes. He also gave us a nice keychain of color choices to look at and keep while we decided. AND OH...did I mention they gave us 30 days... that's right 30 days to decide and place our order! But bc of waiting on insurance (once again) to approve our choice we ran very close to the end of the 30 days (even though we knew that day we wouldn't go with anyone but Overhead Door of Mishawaka!!) We finally ordered the doors and they came in Dec 5th as promised but again bc of slow contractors doing the truss work, we had to push out our install time until the truss work was finished. Thank God and a huge shout out to Mighty Dog Roofing of Benton Harbor coming in to do the whole house and garage roofing portion and working so fast and efficient to get the job completed THE SAME DAY (Dec 22nd) so that Overhead Door could keep their scheduled install date (Dec 27th). I really didn't want to cause further issues for Overhead Door bc they had been so kind in working with us on this whole chaotic mess. Scott from Overhead Door worked hard all day installing our double and single bay doors. He had to do the whole shabang bc everything was a total loss..he had to install new rods to hold the springs, track rails, both doors as well as the openers, keypads, etc. and did it in one day! We went with hardware to dress them up and they look amazing!! So many compliments on them. And yes, I have already recommended them to everyone. So long winded story☺️ but Overhead Door of Mishawaka not only gave us peace of mind, but their professionalism mixed with genuine care and concern for our situation was a welcome change. Customers really do matter to Overhead Door of Mishawaka. I would HIGHLY RECOMMEND them to everyone!
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January 2024 by Terri Coffee
friendly, timely, knowledgeable
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January 2024 by Steve Smith
Very fast response. Techician was friendly and knowledgeable. I will use them again and strongly recommend Overhead Door.
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November 2023 by Lindsay Brown
This team moves so quickly to get you what you want! I submitted a form yesterday evening and someone came out to my house this morning. Plus, they could get someone to replace the garage door TOMORROW! I can’t wait for my new garage door ❤️
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November 2023 by Allen Grace
Well, had the Technician come look at my garage door and the issues that I was having. After reviewing what I was experiencing, We had a through conversation on what the options were and I choose what was needed to be done from those options and he proceeded to correct all of my problems quickly and I am now back in business. Thank you Overhead Door Company. You were very good, effective and professional..
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October 2023 by Jacki Fabis
Dustin came this morning to look at our garage door issues & he let us know what was wrong & what needed to be done & he got the job done in a fair amount of time & he offered to put new springs on & gave us a fair price to get it done. He was very efficient & answered any questions we had. We had a vey positive experience with Dustin, thanks for sending him.
