PetSmart is a large retailer offering a wide variety of products for dogs, cats, birds, fish, reptiles, and small animals. Customers can shop online and pick up their orders in-store. Select locations provide services like dog training, pet grooming, boarding, and nail trimming, which is noted as reasonably priced and efficient. The store is described as a place where you can buy everything your pet needs in one location. Reviews frequently highlight the staff, describing them as amazing hard workers, friendly, knowledgeable, and willing to assist. Many customers report great service and note that the workers are the reason they keep coming back. However, some experiences with grooming services mention that certain dogs can become stressed during their appointments. The overall sentiment praises the good customer service and the store's comprehensive offerings.