“Best post office around besides Mishawaka (maybe). Always polite, great service - only downside is the hours of operation, but you can’t hold it against them that nobody wants to work!”
“I use the Notre Dame Postal Service as my preferred postal site. I often mail packages and the staff has always been helpful with suggestions on size and rates. I feel that they take time to give assistance whenever needed. I also like choosing commemorative stamps.”
“The BEST postmaster in the land! He really knows the USPS, worked for them his whole life. Very helpful, kind and welcoming! A truly exemplary example of a postal worker. Highly recommend”
“Y'all be kind to your postal workers now, they work hard to provide us an essential service while constantly dealing with cuts to their funding and staffing. I needed help with some important documentation and they were right on it!”
“I absolutely LOVE this post office and the amazing women who work here.
First, Rosemary aka “Ms. Pearl.” We call each other Ms. Pearl because we both wear pearls, and she is truly one of the sweetest people you could meet. She’s down to earth, compassionate, professional, and always treats people with kindness and respect.
Keli is also an absolute sweetheart. She is always willing to help, goes the extra mile, and genuinely cares about the customers she serves.
And Tanika has been there for years, and every interaction with her has been pleasant. She’s courteous, patient, helpful, and always willing to offer great advice when needed.
The attitudes and customer service at this location are top tier.
Now let’s be honest people expect to run into the post office and get right back out, but these employees are handling mail, packages, long lines, and multiple personalities every single day. Sometimes there’s only one person working, yet they still move as fast as they can while remaining professional and patient. That deserves recognition.
I truly appreciate all of them and the service they provide. I actually drive almost 20 minutes across town just to come to this location now because over the years, I built a personal connection with them while conducting business here regularly.
That says a lot.
Thank you all so much for your kindness, patience, and professionalism. I will continue mailing my packages from this location because great customer service like this is hard to find.”
“I've honestly had nothing but good experiences here. I wish the lobby stayed open a little later, but I can hardly hold that against the front-facing employees.”
“I have never had an issue with this location. The ladies that run the front desk are always super helpful. Even seeming like they are short staffed only having one open window out of like 4 or 5 I have never had to wait longer that 7-10 minutes and that time there was 5 people in front of me in line. And even after having to deal with all those people a few of which were just downright impolite and overall nasty to deal with the ladies always seem to be very pleasant with and at least have a smile for part of my interaction with them. The only complaint I have is about the parking lot. The way the spaces at angled it can be a pain to back out and see if something is coming into the from behind you. I have also seen numerous people screw up the exit only and enter thru there causing backups. But that’s more on the driver than the post office.”
“I went in to mail an envelope for the 1st time & the lady behind the register gave me advice and saved me money and educated me on how to proceed with mailing my paperwork.I've gone since then on more than one occasion, and they usually only have one person at the front, so just go in with time and patience. If you're nice they'll be nice too.”
“As someone who knows exactly how the clerks are supposed to do their job. Granger Post Office is a 100/100.If this was like the ACES test at Four Winds casino in New Buffalo,MI They would score 100% and each clerk would get a $1000 bonus.Granger PO always has the BEST service in the local Indiana area. Passport office has the clerks that you want to be dealing with. VERY excellent Customer Service at its finest. Those negative reviewers are probably just Karens who went in the Granger PO and were already to complain, because they had an attitude against the USPS. Possibly a set-up by Fed Ex employees.(Or they thought they were in Elkhart,IN and would have to deal with that supervisor who is known to yell at employees, also loud enough, she can be heard in the lobby, so I have been told by multiple people.She has been described as the female Jason who was described as the male Angie to employees during the xmas lunch-in a few years ago, by the Elkhart po's Afro American.supervisor. No racism here, just do not wanna say his name and get him in trouble. She has also has been accused of yelling at a customer. The customer told me that to my face.People who call the local Granger po direct at their local number can get through easily, as phone is answered in at least 5 minutes. When I called about passport info. The phone was answered with 2 minutes ( more like 1 minute)When my daughter called and made a passport appt., she said her call was answered, basically instantly, she told me ,This is the best post office in Indiana within 100 miles, inIndiana. Granger Po is an elite,small po, very busy but, always Par Excellent.I think their Elite very professional clerks are why everybody in the area goes the.re Even people who live in Elkhart and even the Goshen, IN area.Five minute drive that I am happy to make.Granger,IN po should be the standard model for every office in the country. USPS would get more positive reviews and most likely MORE REVENUE.
SATISFIED USPS GRANGER PO CUSTOMER.”
“Oscar personality brightened up our experience with getting a passport for my daughter. We didn’t have an appointment and he kept us up to date on possible cancellations so he could work us in. Oscar was friendly and had a great sense of humor.”