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March 2024 by LaChe Price
This was my first time being to a Steak n' Shake in Indiana. Fries were cold. Pickles tasted old & chewy so I took them off my burger, same with the onions. Burger just didn't taste fresh. Really disappointing.
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March 2024 by Christopher lehman
Steak 'n shake has changed up so much it's not even personal no more. You don't have a waitress when you first go in you order your food on a kiosk sit down and wait for your name to be called to get your food. I also ordered a shake and it didn't even come with the meal I had to wait and almost 20 minutes for my shake. A friend with me and didn't get his food at the same time and then it was wrong.Parking: There was so much extra parking because the place was very dead.
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March 2024 by David Doerr
Kiosk system is a great addition!
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March 2024 by Stephen Foster
They need
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March 2024 by Jason Figel
Against my better judgement, we tried this place. Do not come here, ever. Waited 45 minutes for 3 burgers and fries. Place is dirty, all tables were dirty. Never
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March 2024 by Patricia Bishop
Not worth going in
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February 2024 by Darlene
The workers here have horrible attitudes.
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February 2024 by nick evans
Never die steak n shake
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February 2024 by allison verhaeghe
Don't need a grammar lesson from the drive thru.Reform this place, we miss it, but more than likely, it's too late.The teacher in the drive thru is not helping:(
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January 2024 by Emily Randolph
Food was still good classic Steak n Shake. Staff was friendly. If you have to use the kiosk to order food, don't throw away the QR code that prints out.... you'll need it to get fountain drinks.
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January 2024 by Erin Landis
Came here after 8pm. Waited in the drive thru for 10minutes. Guy in the junk GMC Yukon in front of me ordered 6shakes. By the time I got my food it was cold. They seemed to be extremely understaffed. Lobby was closed. The owners of this establishment need to do better. They are not putting their employees in a position to succeed.
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December 2023 by Mr E
This is an edited updated review. Had a taste for a expensive, shake that is tasty. Hence, steak and shake was my choice. As always the strawberry shake is top of the line. Added a burger with it's thin hamburger patty, yet somehow they make it juicy. The fries are ok but will get cold quickly due to being so thin. Rather than the catsup I decided to go with the cheese sauce. Bad choice. The sauce tasted watered down and unflavored. There is no intentional interactions with human staff, in that, everything is ordered via Kiosk. However, I was able to get limited questions answered by the cook. After ordering the machine will ask you to tip. I laughed and asked the machine for a waitress but it said nothing. Hence, my tip was nothing.
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December 2023 by Kacey Harbin
Not a fan of this location. We stopped here for dinner tonight and after we ordered, we wished we hadn’t. The floors were disgusting and multiple tables sat dirty the entire time we were there. The staff was nice but they stood around talking the entire time when the restaurant was complete chaos. The bathrooms were so nasty that we wouldn’t even let our kids go in to wash their hands. Food was okay but we got 5 cups of cheese and they were all cold. It was very evident that the staff only does what they HAVE to do. 933 location is MUCH better- drive the extra 5 miles.
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December 2023 by Alycia Barnett
Staff was very rude and unprofessional, I tried to pick up a mobile order and place a second order in the drive thru, i was told that I cant pick up and order food i had to go inside but she had a snarky attitude. The food was mediocre, the grill cook had his phone sitting next to the grill. When i tried to call the next morning, the line would ring once then it would hang up.
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December 2023 by John Black
I recently had the opportunity to try Steak 'n Shake for the first time in a while, despite hearing mixed reviews from people I know. Since it was the nearest location to my house, I decided to give it a shot. To my surprise, my entire order was prepared correctly, and I didn't have to wait for a long time. It seems like I arrived at the perfect time, as eight cars pulled up right after I left.However, I must mention that the lady running the drive-thru wasn't particularly friendly. Nevertheless, she did manage to input my order accurately. Overall, my experience at Steak 'n Shake was satisfying, considering the food was prepared correctly and the wait time was minimal.
