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February 2024 by Pearlsssxo
02/04/2024 3:15 PMI have gone about twice there to look at stuff to order online. Today was the first time I bought there and while I was looking at some clothes a white chubby girl that is organizing the clothes yells as me in a rude tone “MA’AM ALL THOSE ARE MEDIUM” To which I respond I am looking for a different size and she responded upset again “WHAT SIZE?!” I said “LARGE” and she told me to check the drawers. Immediately after me a white lady is looking at the top panties and the white chubby worker politely explained all nice to her the top ones were same sizes and helped her even look for the ones she was looking. I felt she was racist because my color skin is not white and she raised her tone like if it was loud when it was quiet. I am not exaggerating , even my boyfriend got upset how she yelled at me. On the other hand the cashiers were really nice and another floor girl offered me a bag to carry the stuff I was shopping.
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December 2023 by Billy Beck
I'd give you 100 stars if I could. I used two last Christmas ?.
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September 2023 by viola king
Love everything about Victoria's secrets is my Favorite They have lots of beautiful Laundry and perfume and lotion.
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August 2023 by Sydney Hale
Cute stuff, nice staff, pricey but it's VS
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June 2023 by Denise Ervin
THEY WOULD NOT LET ME EXCHANGE WITHOUT THE RECEIPT UNDERSTANDABLE BUT I JUST WANTED TO EXCHANGE BUT THEY DID NOT LET ME I WAS NOT IN THE COMPUTER SOOOOO AFTER TRYING TO CONFIRM THAT I GO THROUGH THIS EVERYTIME I'LL ? NONE
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March 2023 by Kayla Harvey
The registers weren't working the day I went in so they were using the sales floor I waited in a very long line and was next in line. Another lady came by and said whoever wanted to make their way to the regular registers because they had enough people to use it now but some people could still stay in the original line just to make it go faster so us and another two people stayed in line there. The last on the sales floor decided the customer she had was taking too long so she told us she was using her register anymore she was closing after that transaction. When we walked to the registers the line was longer than the original line we waited in. I didn't end up buying anything I just left. I was very disappointed.
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December 2022 by Jasmine Tidwell
If I could give less than a star I definitely would! Never thought I would actually experience a racial encounter until I worked for their company. It’s horrible especially for a black girl to work there the whole environment is off & you wear a fake face just to survive if you really need a check. Never will I ever settle for a place of employment like that again in my life! Definitely will never give a penny to them either. They let you know that they specifically fit the needs of whites only even though I’ve seen that women of color buy out the most product. Don’t be black and go in there to shop like a regular customer they will hound you and ride your back until you leave. If a white person comes in they tell you all about the sales, offers and even help you. The managers all are jokes and know nothing about MANAGEMENT lbvs and to think I have a actual “Degree in business management”
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June 2022 by Rachael brust
I absolutely love the girl that helped me, she was super nice!
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May 2022 by Teresa Hartstein
I was greeted, shown what the sales were, then checked on later, bought a few things, and was told to have a great day with a smile. This is one of only 2 places in the mall (or any where really) that still knows what customer service is.
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April 2022 by Brittany Escorza
The staff was all running around trying to help multiple people at the same time which left me standing around waiting for them to come back to assist me. When they did help they were knowledgeable and polite. The checkout line was long and they ended up forgetting to take a security tag off one of my bras. They need to hire a few more people at least for the weekends.
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April 2022 by Nicole Krycka
I have been a customer for 15 + years. In the last year I have bought over $700 in bras and panties. All have fallen apart and breaking. Quality is not worth the price. Customer service won't help me because out of the 6 bras that have fallen apart, they only would return me $100 worth of credit which those are now bad. These items are only 6 months old.
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March 2022 by Janine Gallagher
Great girly store ... Still pricey but at least you can get correct measurements so you don't buy willy nilly
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February 2022 by Jose Hernandez
My wife and daughter love to shop here all the time.
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January 2022 by Elizabeth Hochschild
The employee who fitted me was fantastic so I gave a star for her.At check out the cashier wouldn't honor some of the sales. They're also not allowing coupons to be stacked like they used to. I left half my purchases and gave away the remaining coupons. I hope they don't wonder why they have to nag customers like me to renew our credit card. No thanks.
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November 2021 by Pamela Stevens
The sign at the front of the store stated fleece $35.00 cotton leggings $20.00. Perfect I’ll do a little Christmas shopping. At check out I was told I need the VS credit card or app for this deal. So put them items down walked back to the sign and sure enough it said nothing about either.
