Sparklight, a leading broadband communications provider, offers a wide range of connectivity and entertainment services to residential and business customers across 24 states. Customers praise the company's prompt and courteous service, with technicians going above and beyond to ensure a smooth setup process. The internet service is reliable, with no interruptions, and provides quick responses. However, some customers have encountered issues with equipment return policies, which can be inconvenient and costly. Overall, Sparklight is recognized for its commitment to connecting communities and delivering quality services to its diverse customer base.
As a new customer, I have been very pleased with the service they have provided. The day of installment..AJ was very helpful, knowledgeable and friendly. They're affordable and have a great customer service team. I have been referring them to everyone!
November 2023
First, someone actually answered the phone, and in a timely manner without being put on hold FOREVER. The agent was courteous, polite, and very helpful, answered all my questions and never made me feel like I was just another customer or that I did not matter.
June 2023
Internet quality excellent, install process seamless. Couldn’t ask for better service. Would recommend Sparklight!
