First Merchants Bank
BanksHours:
116 E Washington St, Monticello IN 47960 Hours
About First Merchants Bank
First Merchants Bank in Monticello, IN is recognized for its broad financial services and trusted bankers. As one of the largest financial institutions in the Midwest, it offers various services including commercial banking, personal banking, auto loans, treasury management, personal loans, and home mortgage lending. Clients appreciate the convenience of online banking and mobile banking options. The bank also features ATM-only locations, providing access to over 25,000 free ATMs nationwide through the MoneyPass network. Customers consistently praise the staff for their helpfulness and friendliness. Many reviews highlight the exceptional service provided by employees like Erica, Debbie, and Sam, who go above and beyond to assist clients. Whether it’s obtaining a new debit card, securing a personal loan, or opening an account, clients report smooth and pleasant experiences. The courteous and polite nature of the employees contributes to a welcoming atmosphere, making First Merchants Bank a highly recommended choice for financial needs in the Monticello community.
Most Recent Reviews
November 2025
Went in to get a new debit card as mine got cancelled for fraud. Easiest and smoothest experience I’ve ever had! Staff were extremely nice and helpful.
October 2025
Always have good things to say about our Monticello branch! We work with Debbie Lipp and could not ask for a friendlier, more helpful person. Always willing to go that extra mile so that we know exactly what we're talking about. Would recommend to all Thanks Deb....
October 2025
Big shout out to Erica and Debbie for taking such good care of me! Superior customer service experience. Erica greeted me with a warm and friendly welcome. Great team work ladies. Thanks again for your help. GLH from Michigan! 😊
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