-
January 2024 by Kyle O'Leary
An hour a tire with an appointment. Sounds about right
-
January 2024 by Patty Hammel
I never have a problem finding what I need
-
December 2023 by Debby Metz
They was short on staff and my 3pm appointment time was not honored. I had to go back the following day. Other than that the job was done good.
-
November 2023 by Nicholas Wertz
TLE was awesome, they stayed late to plug my tire in an emergency!!!
-
September 2023 by Jordan Meyer
Staff were rude and incompetent from start to finish. I won't be back.
-
June 2023 by Audrey Pegues
Anytime I’ve actually been able to get the assistance I required; I have no complaints. Otherwise, most of the time the staff is rude & in no way helpful. And they NEVER answer the phone. Typical for Monticello though.
-
April 2023 by Crystal Mackey
Would have been 4 stars had there been any one to help me
-
March 2022 by Kimberly Schumacher
I arrived at 1:40 pm, no one came out to greet me. I got out and came inside, no one around. I had to call out for help. Amy came out from behind the batteries. I asked if they we helping peopleShe answered yes. Then went back to what she was doing with the batteries. After making me wait. She had to ask someone to buzz her out to get my info. Locked herself out again. Then took my info. I asked how long, her response was 15 to 30 minutes if she could find her crew. Really?? It's now 2 pm and the crew came back to work on cars. No apologies were given.
-
January 2022 by Jay Nine
Was going to buy 4 tires they told my wife if she was 10 minutes late they wouldn't do the tires. They lost $700 for that insult. It takes them at least 20 minutes to even start working on it. Why isn't it free ?
-
December 2021 by Ron Smith
Slow, takes a while...but they get the job done... like everyone else... can't get help
-
October 2021 by Chappy
Tires were inexpensive. If you want them rotated you'll have to make an appointment a few days ahead & make sure you bring your receipt .
-
May 2021 by LouthanProfessionalServices Louthan
Couldn't even plug a tire. Had to buy and plug myself in their auto parking lot. I would not trust my car with such inexperienced workers.
-
March 2021 by Julie J
We just drove 30 minutes to get a new tire due to a blowout. Got there as soon as it opened, and an extremely rude man came out and asked if we had an appointment. To which we answered no, because we didn't predict the blowout. He very rudely barked "Appointments only! It's been like this for 5 months!" And walked away. I have scoured the website, and NOWHERE does it say by appointment only. They've lost my business, which is a shame because we have 6 cars in our household.
-
February 2021 by Lee Anne Rossio
Took a long time to do a simple install of my Jeep battery. However, they were nice and wiped down the interior when they finished.
-
December 2020 by John Bright
After two techs got my tire size from the sidewalls, they still quoted my wife and me the wrong tires. Then they said my wife gave them the wrong tire size on the phone and offered to sell me a much more expensive set, which I declined. They then offered to sell me a set of the THREE tires they had in stock. I do not drive a tricycle, so this was a no. No apology or attempt at adult-level service. Just excuses and rude attitudes. Stevie Wonder's reading glasses are more useful than this place. You're better off paying the extra ten dollars at Tire Barn like I did.
