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March 2024 by Kimberly Mayo
The cashier was very nice and very helpful.
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March 2024 by L Rob
These are the rudest pharmacy employees ! Short, snappy and confrontational…. Overall, I would strongly advise against patronizing this pharmacy if you value respectful and helpful customer service.
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February 2024 by Karen Anderson
The only reason this has two stars is because it is a CVS. I enjoy CVS in general, but this store is the absolute worst I have ever visited. By adding a clinic they have made the rest of the store crowded and very claustrophobic.In addition, there is one particular cashier, who just will not leave you alone. I’m not giving her name because I haven’t seen her name tag as I try to avoid catching her eye.. I like to use self check, but apparently she thinks no one is capable of checking themselves out. She always comes over to “help” But it’s really interfering and unnecessary. I can’t stand anyone hovering over me, which is one reason I like to use self check. On the rare occasions, I shop at the store instead of the one I prefer, I always encounter her.
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January 2024 by angel handlon
The pharmacy staff are rude the front desk checkout are always nice but I can't say that for there pharmacy people
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December 2023 by Angela Ruble
My doctor sent my prescription over at 9am on Thursday November 16th. At 6pm the pharmacy told me it would be another 2 hours before it was ready. It was a prefilled medication that only required a sticker to be handed over to me, so couldn’t be easier. I asked for an explanation only be answered by blank stares. I asked them to help me find another CVS close by to fill the prescription quicker because I had dinner reservations, but they refused. I called the Avon CVS (where my dinner reservations were) and they filled it in 15 minutes. I have been to a lot of CVS’ and usually they are great, this one was terrible.
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December 2023 by megan mcclure
constantly a horrible experience. switched here from the decatur one, at this point they are amazing compared to this location. never called to let me know my daughter's meds werent in stock, been waiting ten days as of today for them. pharmacist was rude and unhelpful just told me I should switch her meds, even though she's been on the same meds for 4 years. last month another one told me "this is what I get for having medicaid" for my child LOL. if I could of recorded every interaction I've had at this location, no one would want to go. called again today to check up on my daughters meds since i called last tuesday and still didnt have them in, told me she would be getting a shipment in and would text or call, never did, then the woman told me today i should of gotten a text about them being out of stock, NO i didn't, OR i would of handled this a week ago? had the same horrible experience last month and had to go to the CVS in martinsville and they were actually helpful and called over 10 places to help me get medication for my child.
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December 2023 by Lindsey A
I live in LA. So, I am used to rude people. However, this lady must just be genuinely unhappy or something. Someone needs to go throw glitter and send a kitten to the pharmacy technician there. Super unfriendly and not helpful at all.
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December 2023 by Joe
The pharmacist at this location is very disrespectful this is the only Pharmacy that I have ever been to my entire life I choose CVS because the location is not only good but because I have been going there since I was a kid for all of my medications I have talked to my Physicians about switching my main Pharmacy because they are slow and disrespectful and I no longer after 25 years want anything to do with this location
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April 2023 by Mark Staten
Rude disrespectful pharmacist. Incompetent staff!
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March 2023 by John Moran
Much better CVS locations in the area. If you love wasting time waiting on Rx to be filled you might really like this one. Last time using this location!
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January 2023 by Dennis S
Can't talk to anyone on the phone, including the pharmacy when I show up to see someone they ignored me for 10 minutes.
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November 2022 by Mary Lang
I notice a lot of one-star reviews for this pharmacy. And most of them have to do with the rudeness of the staff. I agree! Never very helpful. I'm switching to Kroger.
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August 2022 by Cheryl Massey
Stopped in to get 2 prescriptions filled after having surgery and the staff at the pharmacy rushed my prescriptions through and did not make me wait for a long time. Thank you for having a very thoughtful staff.
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April 2022 by Sky Frederick
Last time i use this pharmacy. I wanted to write this review to let other people be aware about this cvs. DONT USE AFTER SURGERY! i have used this pharmacy 2 times after surgeries. The first time was like a 6 or 7 hour wait i believe for my medication. I was emailed and appoigized to and was told they have policies put in place where that shouldnt have happened. I thought ok, good enough for me. Everyone makes mistakes. Though this time. Theyre stated online as a 24 hour pharmacy. So my prescriptions were sent over. Get over there to find out theyre not. ? ok so it says they open at 8. Please tell me why my meds werent filled until 9:40? This will be the last time this cvs makes me suffer. After picking up, they only filled 2 of the 3 prescriptions. They didnt fill my antibiotic and i have an infection. So dissatisfied and felt i needed to warn others about this cvs.
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February 2022 by Chris Hendricks
the pharmacist is a terrible pharmacist. I have been getting my medication for months using goodrx and all the sudden since my new insurance needed prior authorization she wouldn't fill it with goodrx again. My doctor upped the dose and insurance needed to know why before covering. I needed my medication for severe reasons and the storm was about to hit so I'd be without. A nurse TOLD me to use goodrx like I have been for months and the pharmacist still refused to fill. She acknowledged she has been filling it for months but refuses now. She was yelling that it was "controlled substance by the DEA" so loud everyone there could hear. My neighbors and peers now know that about me. it was humiliating and I'm never going back. She deserves to be fired. There's no reason to not fill my RX like she has been. she wanted to just treat me like a criminal for having a controlled substance script that my new insurance was inquiring on. I'm taking this complaint all the way to the top.