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“Honestly a 5 , Mail courier is really professional and cool round my way,went to this location and everything was smooth they just scanned my phone 123 bada bing badda boom sent my package .”
“I had a delayed / missing package that was supposed to be 2-day. Not sure her name, but a lady at this office (maybe Robin?) not only reached out to where it was last scanned, but followed up with me and went above and beyond to help me track down an important Christmas package. And to top it off, she was so kind and made the experience so much better!!!Now that is amazing customer service. Thank you!”
“This post office is hard to handle. You will be suprised at how much is management's fault as the mailmen are failing them constantly. They can do with a good hiring process instead of what?”
“My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.”
“I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.”
“The postal lady I spoke to on the phone was very knowledgeable and helped to meet with every need I had. I would recommend this service to all my family friends and neighbors And she was very polite and understood my needs.”
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“It's nearing Christmas shipping deadlines, and the post office was packed with customers. So, I was expecting the usual grumpy postal clerk. But these two ladies didn't get the memo. They were cheerful, helpful, patient and kind. They simply gush Christmas spirit. They efficiently moved the line and I was in and out within 15 minutes. It took me a bit to find this little Post Office. The address makes one think it's located in the Greentree Mall. But it's actually in a standalone building on the JC Penney side of the mall. Never thought I'd see the day where I might actually look forward to a trip to the post office. Now that's a Christmas miracle!”