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March 2023 by Brooklynn
I never review places but I just feel like this is necessary. Every single time I go into this store no one acknowledges my presence the entire time I am in there, like not even a look in my direction or anything. I’m fine with little contact but the fact that this happens every time I am there is weird. I’ve worked retail for years and you are always taught to at least acknowledge customers. I don’t even want to ask for help when i’m in there because the employees are always in a group just talking and not really paying attention to anything around them. It’s a great, clean store with okay selection (kind of limited) but the staff always seems like they could care less about anyone who comes in. I understand retail is challenging but I just find it odd that this is always my experience.
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October 2022 by Brooke
I never review places but I just feel like this is necessary. Every single time I go into this store no one acknowledges my presence the entire time I am in there, like not even a look in my direction or anything. I’m fine with little contact but the fact that this happens every time I am there is weird. I’ve worked retail for years and you are always taught to at least acknowledge customers. I don’t even want to ask for help when i’m in there because the employees are always in a group just talking and not really paying attention to anything around them. It’s a great, clean store with okay selection (kind of limited) but the staff always seems like they could care less about anyone who comes in. I understand retail is challenging but I just find it odd that this is always my experience.
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October 2022 by Brooklynn Newland
I never review places but I just feel like this is necessary. Every single time I go into this store no one acknowledges my presence the entire time I am in there, like not even a look in my direction or anything. I’m fine with little contact but the fact that this happens every time I am there is weird. I’ve worked retail for years and you are always taught to at least acknowledge customers. I don’t even want to ask for help when i’m in there because the employees are always in a group just talking and not really paying attention to anything around them. It’s a great, clean store with okay selection (kind of limited) but the staff always seems like they could care less about anyone who comes in. I understand retail is challenging but I just find it odd that this is always my experience.
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September 2022 by Kerry Coyne
Staff was super friendly. I thought selection was a little limited and over priced. But store was very clean and very organized
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April 2022 by Wendy Longacre
Well kept and clean store! Inventory is always well displayed.
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November 2021 by Grant Byman
Classic American eagle franchise. Friendly staff and they follow the deals with the rest of the store locations
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September 2021 by Melanie Vredeveld
Worst customer experience ever. The associate would not even give me her name so I could discuss her behavior with a manager. We will not be returning to American Eagle.
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April 2021 by Danielle Bedwell
More pricey than I like but to my surprise....I was getting my daughter a top for an interview. I was reluctantly willing to pay the $50 for the sweater that she wanted and we got to the checkout and it was on sale. So I ended up paying $32 for it. Not to bad! The store was clean and staff was friendly.
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January 2021 by Stevie Hargis
Quality clothing for a good price
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January 2021 by Cindy Idlewine
I have that then to this place yet but I plan on going.
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August 2020 by A Hoosier
There's a soiled-clothes-bin front and center. It makes the Mall smell like rotten P-word. Very shameful.
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February 2020 by Kyle Parker
Sad hipster store in a decrepit old mall. I'm no longer the target demographic, so if you like a bunch of skinny jeans and sweatshirts, it's the perfect store.
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December 2019 by Ace
Excellant customer service.
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September 2019 by Big Tex
For men's clothing American Eagle a is horrible place to shop. They used to be awesome but the one in Muncie mall has barely any men's outfits so it's really more for women now days. 1 star because I use had to is I could have given it no stars I would have.
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September 2019 by Molly McCoy
Love this place for my teenage boys to go to! They love the tshirts and jeans.
