-
January 2024 by Ryan Roberts
Wonderful service. Very fair pricing and timely completion of the work. They are my go-to for all my automotive service needs.
-
September 2023 by Jim McDonald
Took vehicle in for alignment and job was done correctly and quickly.
-
July 2023 by ethan E
This is a high volume garage. I try to be understanding of anyone in the service industry. All that being said I made an appointment a week out in advanced let them know it will be dealing with warranty company my truck didn’t go into the bay untill an hour after appointment. I called to see what the verdict was and the secretary didn’t even try contacting the warranty company close to their closing time. So I picked it up and am going somewhere else. The secretary seems good at her job but she picks and chooses who gets the welcome mat and who she doesn’t care for. All that said maybe they should get a part time secretary to help with the load in addition to what they have. Idk, but notGoing back. I do not have time to waste. Service industry is tough but customer service is key.
-
March 2023 by Tierra Person
Brought my truck there for an oil leak and picked it back up with another problem. They stated that the truck was making the noise upon arrival which is inaccurate. We paid them over 1,300 dollars and they were very patient. I had to take back because the oil was still leaking and they said they couldn’t help us with the sound that happened after it was in their care. They were suggested to us and we are very disappointed in their customer service. They made us wait almost another week to fix what they were suppose to the first time.We have taken it to another place and they made us aware that Automotive West didn’t even clean the excess oil that was from the leak we had. I do not suggest them and hope they choose to do business better.Service: General repairs & maintenance
-
January 2023 by James Hathaway
Great place. Friendly, reliable, affordable.
-
December 2022 by Bacon Benning
Very knowledgeable and nice. They had me back on the road in no time at an affordable price!
-
October 2022 by M G
Rick and his staff made sure my repairs were done right. Some of the old parts were difficult to remove due to the age and corroded hardware. It took a bit longer than I thought it would, but I’m ok with the extra time. The estimate was pretty accurate even with the extra time needed to remove some stubborn hardware. Overall, Automotive West is a great and honest auto repair shop. I can’t recommend them enough if you need vehicle repairs.Services: Steering & suspension repair
-
October 2022 by Michelle Hardebeck
This place was recommended by some good friends but unfortunately I had a terrible experience here.I won’t go into all the details of the repair, but I will say I have literally never been treated as rudely as I was when I came to pick up my vehicle. I couldn’t get an explanation of what they actually did and when I tried to inquire he (Rick, the owner) was extremely condescending and rude. Any question I asked was returned with a snide remark. I was seriously dumbfounded at the attitude and lack of professionalism from a business owner. I will never return here nor recommend this place to anyone.Services: Steering & suspension replacement
-
October 2022 by Bob Mattax
Automotive West ( and specifically Lloyd) is awesome. They've helped me out several times with difficult, unusual needs and they've delivered and at a fair price
-
September 2022 by Jessica Godwin
They only charge $10 for a lift inspection as I had an oil leak and unsure of where it was coming from and also funky exhaust smells so they looked at both areas...turns out it appears to be the rear main seal...and they discovered I had a plastic bag melted to the exhaust! No work performed just estimates given and in the meantime honest advice of putting some rear main sealer in there for now as it a small leak.
-
August 2022 by Michael Baker Sr
Had to came back a second time red to alignment. No issues afterwards
-
July 2022 by Steve Smith
Good local shop reasonable rates and accurate scheduling.
-
November 2021 by R E
Very honest and does a great job. Recommend to all of your friends
-
November 2021 by Sandra Billings
Great auto repair for your needs.
-
November 2021 by Missy Nelson
I went to get an alignment. Was there less than 20 minutes. Turns out I didn’t need one but still charged me $31.00. An alignment is $70.00. Any other place probably would have sent me on my way with no charge…not here! 1st and last time customer! What a rip off! Don’t go here.
