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January 2024 by chris parker
Big lots is really bad about not having prices on half there items. Disappointed every time I go in.
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January 2024 by Terry Nelson
Good selection
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November 2023 by Liz Tomlinson
Nice staff, pretty clean store. Good prices most the time. No complaints ?
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November 2023 by Eric Peterson (Ep)
This place has all the essential you need in your life. From couch’s to food for the fridge, and anything in between. My girlfriend and I love going here.
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November 2023 by James Whitfield
It was alright ! Good prices for small things
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September 2023 by Kerri Saunders
I enjoy shopping at big last time. I was there was a little disappointed in the wait time of the line before help arrived for the cashier that was working.
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July 2023 by Amber Cain
Horrible customer service from employees n manager. Lost my business for good
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May 2023 by Mike Hoover
Will never buy anything from this place again! What a joke. Wish I could give no stars, but I want people to be aware of this place before they go. I would say this is just about the Muncie, IN location, but the whole company has been a nightmare to deal with.Was looking at a patio furniture set at the Muncie location that was on sale. Was looking to spend around $2000. One set was out of stock. Said we couldn't order it. The other set we wanted had one in stock. We asked to buy it right then. Zac, who says he was the manager, said it was on hold for someone that was deciding whether they wanted it or not. I asked if they put money down to buy it or something. He said no. Store policy is that you can put anything in the store on hold for 24 hours to decide whether you want it or not. We said we have money and would like to buy it now. He refused. So we left. Bought it online and the only option was $150 delivery fee. We thought it might come assembled for that much. We were wrong. LolSo after a ton of confusion (from the third-party company they hired) about our address, delivery day comes. We were notified of a 10:45a-1:45p delivery time. They showed up at 6:30pm. These guys showed up in a Rider rental truck, in sweat pants, flip flops and hoodies and looked super sketchy. They had no dolly to move anything and looked like they could barely lift the boxes, so I let them use mine.They dropped the boxes on the back porch and left-pulling through the yard across the street and leaving huge ruts in my neighbor's yard.The boxes were damaged. We should've refused right then. After opening the box to the table, we realized the table top was destroyed. Huge scratch going across the entire top of the table. Now we are calling trying to get it replaced. What a disaster. Call center is in a foreign country. They offered us 10% off! ? For a ruined table that costs $1000! Now we're being referred to a specialist to try to get a replacement or refund. They're acting like they might not even do it. Unbelievable.I don't ever want to deal with this company again!!! Worst company ever!!!
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March 2023 by ohiomusicfan
I am a big fan of Big Lots. It's the only place I can find my body wash.
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March 2023 by Harry Dehart
Everything I had bèen looking for, and very pleasant staff
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February 2023 by Marlen Rojas-Molina
Employees are great here and very helpful when I stressed out just moving into Munice. I highly recommend this Big Lots.
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January 2023 by Martha Jones
Purchased a Christmas tree at 50% off and bought a few gifts. I always find unique items at Big Lots.
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December 2022 by A.W. Mundt-Davis
Found some good presents for the family, this year. The store was well stocked, and the service was friendly. We also looked at some office furniture. Prices are reasonable.
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November 2022 by Chad Gray
Nice clean store with plenty of options from furniture to appliances. Many other Home accessories and cleaning supplies. Boxed and canned food shopping .Friendly employees willing to assist with products location and very informative about the products they stock. Only picked up a few items , but was very pleased. Very pleased with my service and the products that I bought.
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November 2022 by Rhonda Garrett
Went to BIG LOTS TO GET A 3 PIECE CAKE PAN WITH LID & CARRING BAG,MADE BY PYREX, BEFORE I WENT I CHECK TO SEE WHAT THEY HAD ,IT SAID MUNCIE STORE HAD IT,NO THEY DIDN'T HAVE IT, TALKING WITH A EMPLOYEE WHO ADVISED ME THAT IT WAS PROBABLY SCAN IN WRONG,THAT THEY GET TRUCKS EVERYDAY, AND THEY HAVE CARRIED IT LAST YEAR,HE HADN'T SEEN ANY THIS YEAR,HE THE SHOWED ME A PYREX SET ,IT COST MORE THAN THE 3 PIECE WAS ON SALE FOR 7 DOLLARS & SOME CHANGE ,WHAT HE SHOWED ME WAS 12.99 ,WHY WOULD I PAY MORE FOR SOMETHING, PLUS IT WAS A 2 PIECE SET ,SO IT ALSO CANT BE ORDER AND SHIP TO ME OR THE STORE ,WITCH MADE NO SENSE TO ME ,