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“My experience with Caliber Collision was amazing they keep me informed though out the whole process and made sure I knew when my car would be approximately ready and I know the there policy before before leaving my car with him payments want to look for what ask about they are very informational and I will bring my car back to them every time.”
“Took our 2021 Toyota Rav to Collins for damage on the rear passenger side door. It’s like it never happened, they fixed it to perfection! They were very communicative throughout the process and got our car back to us quickly even though it was during the thanksgiving holiday. Highly recommend their services!”
“Strong and straight new steel, fully welded. Old truck rides like new! Took care of secondary issue, fully troubleshooting and repairing. Best quality work I've had from any shop in many years.Services: Steering & suspension repair”
“Wrecked my Jeep Cherokee 3 days after getting it. Bobby assured me that when they were done it would be as good as new. It looks perfect! I couldn't be more happy!
Don kept me in the loop every step of the way giving me updates of the process as well.
My paint looks perfect, just as it did when I drove it off the car lot. I would choose them a thousand times over ! Cant even tell I had to have the whole front replaced :)”
“Mike and the whole crew were great to work with! They communicated all the issues about my car so that I knew exactly what to expect. They went above and beyond my expectations! I felt like I was a family friend. Mike even gave me his personal number in case I had any problems. So glad I went there for help.”
“After getting an outrageous estimate from a corporate repair service, I came here for a second opinion, at the suggestion of my friend. I’m glad I did! Derrick was eager to help and was able to repair quickly and at a fair price!”
“Tony and Tim do excellent work. An honest shop. They will tell you the truth, work with your insurance and keep it reasonable. They ain't free, but worth every coin they charge. Definitely a hidden Muncie gem. When you pull up don't expect flashy neon and bulls***. These guys are for real. Good hardworking everyday people carrying on the family business. ?”
“Not knowing of any place to take my car, I went to Gerber Collision today on a recommendation from another business. I was so pleasantly surprised at the kindness and quick attention given to my car.
My car had been bumped into by a golf cart and had some marks on it. I went to Gerber Collision in Muncie, Indiana to see if I could purchase some kind of product to take care of the marks.
This is where I was became very happy that I found the right place! Margaret, the nice lady behind the desk started explaining what I needed to do, when another nice lady, Angela, said that she wanted to take a look at it. She said that she would see what she could do. She came back with some product and started working on the marks as best she could. She then went to get Tyler who took my car into the shop and finished getting off the marks. When I asked how much and offered to pay, Angela refused and said she did not want any payment. Wow!! They were all so kind and helpful. I promised that I would spread the word about their business and how they treat customers!
Thank you ALL so much for great service! (And as a bonus, I was also invited to wait in the customer waiting room and help myself to a drink!!) ?”
“We have recently purchased 2 vehicles and sent a friend to get another. We like the “get it done”, friendly no games attitude of this dealership. They have earned our business for future use.”
“Todd was extremely helpful and patient with us! The work was done quickly and he even helped us find a coupon code so we could get the total down to within our budget. Thank you!”
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“I bought a 2023 service vehicle in Indy the end of January. A month later a put a scratch in it pulling away from the mailbox when the door of the mailbox opened. I had Lambert’s do an estimate and had the work done a couple weeks later. Concerned about matching the paint and all other possibilities I was pleasantly surprised of the outcome. Not only was the body work to perfection but the detailed cleaning of the vehicle was a pleasant surprise. I was considering having the vehicle detailed because the dealership did not do a very good job of preparing it for sale after having been a service vehicle. So thank you Mitch and all others at Bob Lamberts. You saved me a detailing job and your great service continues on!
— A Very Satisfied Customer”