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October 2023 by Bradley Allison
I usually do my own car repairs or use a mechanic I've known for years and Trust. My son's car had a problem which rendered it not drive-able while he was at school so fixing it myself nor using my mechanic was an option. I searched mechanics in the area and used reviews to help make my decision on where to have him take it for repair. I hate the feeling of the risk associated with having to trust someone you don't know but I had to give someone a chance. I couldn't have been more happy with our experience with Earl's Auto Repair. From the first call I made it was a great experience. Everyone I spoke with on the phone was friendly. They got the car in quick, provided an estimate the next morning, had the work complete in one day and completed the job under the estimated price. I would highly recommend Earl's Auto Repair if you find yourself in need of a mechanic while in the Muncie area!
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October 2023 by Jennifer “J” Young
I was traveling to Muncie from southern Indiana about 3 hrs to see my daughter who attends Ball State when all the sudden I started losing antifreeze. I called Earl and he told me to come on over. I made it there overheating and all. When I had my oil change they didn't put the coolant cap back on completely. Earl put in antifreeze for me and triple checked to make sure I was all good before I left! Not only was it after hours he did it free of charge! If I lived there he would be my go to mechanic. Earl was so kind and even gave me some knowledge about my car!Thank God for Earl and I appreciate you so much!
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October 2023 by Phillip Putzback
Earl ant the rest of his staff are great. They really helped out with dealing with my daughter's car while she is up there for college and we down in Indy
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July 2023 by Jerry Hicks
appointment Friday morning, June 30th . Had car towed Thursday to them. Friday afternoon I called to see what was going on. They said they didn't even know they had the car. They call me back an hour later, said they found it. It would be monday until they got to it. They called Monday, said it was done, and they test. Drove it, everything's good now. Go in to get car and it still would not start... They said it would be Wednesday before they could get to it again. So then they called and said the cars done all good. Go get the car power steering pump. Making loud noise and fluid everywhere.. Just had pump put on 2 months ago by another dealer. Never had a problem.. Like I tried to tell Earl and Cecil. They should have seen that Monday if something was wrong. When they test drove it. And then today, when they started up in the Bay. They should have seen power steering,fluid on the Bay floor and Heard noise. But they refused to even help. They said nothing they did would cause that, but it's strange Monday. It wasnt like it when they had it. It may have been an accident. But they should have had enough respect to look at it and see if it was something accidentally their mechanic did. He could accidentally cut the hose. I am very upset..
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June 2023 by Zach Grothe
Got quoted right over 3k for everything on my receipt in the photo. If you have even a remote sense of knowledge about cars you’ll get a good laugh at the very first thing written down. Either somebody here was going to fill their pockets or I got the very first factory duel turbo charged Chevy Cruz lol. Also took the car to my hometown mechanic and he fixed a bad oil feed line on the car that cost me 70 bucks for parts and labor which was the only problem. The guys at earls are nice but it’s not right to do that to anybody.
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May 2023 by Belinda Favors
I brought my car in because my check engine light was on and my ABS light. It spent 2 different visits at Earls and it still isn't fixed! The same lights are on.This is is after 2 weeks and over $1000. Think twice before taking your car there.
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May 2023 by Loki Songray
It all is better if you get a appointment set up first but even if not he is reasonable
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March 2023 by Jeff White
Earl's was recommended on a Ball State Parent Facebook group. It was a great recommendation. My daughter is at Ball State and we had to find a reputable repair shop quickly and have it be nearby (towing back to Fishers would have cost too much).Earl's diagnosed the problem quickly. Due to the age of the car the part was harder to find; but they got the job done. I additionally had them do an oil change and tire rotation and the price was very reasonable (a lot cheaper than it would have been at a dealership). Both Earl and Cecil were friendly and courteous. They answered my questions and communicated what was going on.We live in Fishers....a ways away from Earl's but I am willing to take my own car up there due to the great work they did. Sure it is further away; but it is worth it when you find a mechanic you can trust to go to them.Services: Auto engine diagnostic
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February 2023 by R.A. Reed
These guys know their stuff. Will be taking my truck back in for a few more repairs and general maintenance. Vehicle was fixed and ready for me when they said it would be and for the price quoted.
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December 2022 by Joshua Mace
Earl and all of his employees are in my opinion the best in town. The communicated with me every step of the way during the process of repairing my vehicle. I got it back and haven't had any problems since.
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December 2022 by Kimberly Evans
I haven't taken my car in yet but they were very helpful on the phone. I'm scheduled to take it in next week. They've always done a great job in the past.
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December 2022 by Marlena Mackie
They do great work and would recommend anyone to use this place. Awesome mechanics
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November 2022 by Dave Stewart
I took my car to Earl's auto repair and it was on a Friday, And by the way I live 280 miles away from muncie,, The mechanics didn't get to it until late in the day and they really didn't have time to fix the problem, So when I went to go pick it up Earl come out and talk to me, And next thing you know 2 hours later my car is purring like a kitten, He didn't have to stay there 2 hours after closing time to help me but he did, You just don't find automechanic garages like this anymore I give EARL'S a 5 star all day long. One of the best experiences with a garage I believe I've ever had, He truly cares about his customers.Service: Engine repair
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November 2022 by Tj Ma
Earl and his crew are top notch. I highly recommend them for your auto repair needs.
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September 2022 by Lori Niedzwiecki
My son attends Ball State university and his front brakes were in desperate need of replacement. I called to set an appointment and they got him in the same day! I highly recommend this business for great customer service and good quality work!Service: Brakes
