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October 2023 by Haley
Brandon was so helpful and patient with me when I was having trouble!
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October 2023 by Kimberly Hartley
Horrible staff at the end of the day! Not helpful and act as though you're burdening them. Need to work on your staffs customer service!
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July 2023 by Kerry Zajicek
Stay away. Horrible service. Purchased an item on Marketplace and paid to have it packed and shipped. The items were packaged poorly as if the people packaging it didn't know what they were doing, and some of the items were damaged. I called to file a claim and they would not help me. Now I'm stuck. Thanks a lot. Please do not use this location.
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December 2022 by kathryn zavala
poor customer service, i went in and was mistakenly in the wrong place and the employee at the front laughed at me and when i said sorry and to have a good day she once again laughed at me.
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December 2022 by Delaina Roberson
THE WORST CUSTOMER SERVICE! I went to this location last night around 6:58pm and was met at the door by an employee named Vince. I understand the store closed at 7:00pm however, I was in the store before it was closed. I didn’t realize I had shipping labels instead of a QR code so it would’ve taken a little longer. Vince told me I needed to come back between normal business hours and I was ok with that. Now, I went back today during normal business and encountered Vince again. I asked him how do I print the shipping labels and he threw a card at me and told me send it to the email on the card. I still ignored his attitude. Once I submitted the emails I asked what’s next. He told me the process. A male customer walked in & was greeted way differently than I was. I knew the male customer & we chatted a little & I asked Vince was he ready for my codes to print the shipping labels. He took the first one printed it and threw it at me on the counter with no further instructions. I asked him was he ok because he seemed to had an attitude with me last night and this morning. He then says “I guess I do have an attitude” which baffled me that the manger Josh was standing there and never said a word. I asked for his name and he walked up to me and pointed to his badge and said “here’s my name” I typed both the manager and Vince name in my phone for a customer service complaint! Vince disappeared to the back of the store and Josh continued to help me. As I was leaving Vince came from the back and as I was walking out I said “Vince I hope your day gets better, Merry Christmas” he then told me to shut up as I walked away! & I told Josh they should have better customer service. As a manger Josh never corrected his employee. I will be taking this complaint up the chain.
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December 2022 by Ashanti Kates
The worker Vince was so rude and disrespectful. I don’t understand how he still has job. He needs to be fired asap
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October 2022 by Bacon Benning
Great service with very nice employees. This location is truly a one stop shop.
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September 2022 by Jane Smith
Can’t get your passport photo done here if submitting them to the government. Having exposure problems and their photos are not being accepted.The first person I encountered seemed bothered I asked and told the other guy (Josh) to get the camera.Not sure if the first guy is having a bad day but just not friendly.
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September 2022 by Timothy Gee
Computer down. Camera not working. Poor service.
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July 2022 by Shirley Richards
Went in got done and left thank u
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June 2022 by Arnulfo Orozco
Staff was very rude
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March 2022 by Kandis Schroeder
Went to print a few documents…. Horrible customer service! As I was gathering my things to make my final purchase, I was reminded several times that the store was closing. Associate Nick was unprofessional and very rude. He might as well have picked me up and threw me out. I will never do business there again!
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March 2022 by Dan Swango
The guy working the counter was very rude and unprofessional. My wife works at FedEx and I will never come back to this store again and give them my business.
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July 2021 by DANIELLE JERNIGAN
Very poor customer service across the team. I wish there was another location closer. I’m strongly considering going to one in a different city.
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July 2020 by Je Toschlog
Very friendly and knowledgeable staff
