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January 2024 by Eliana Clark
I have shopped here for as long as they’ve been open, never had any complaints up until now. I purchased their brand of wax for the first time and noticed as soon as I got home that there was a microscopic warning label unlike any other products I’ve purchased. Almost unintelligible. I no longer felt comfortable consuming this product as I’ve NEVER seen a warning label specifically warning a potential cause of cancer (not an inhalant warning) and wanted to raise a concern. I was told there was nothing I could do, no refund no exchange not even store credit. I can’t believe I trusted this company for this long, the owner gave so many excuses not addressing any of the real concerns. I will never shop here again and I recommend you choose a Hemp shop that takes pride in educating and protecting their customers.
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December 2023 by Hannah Schutte
Michael and Sophie were AMAZING!! I had so many questions and they explained everything with ease! Stellar customer service and great products!
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November 2023 by Jon Bush
They tried to charge me double and they use to Be knowledgeable about their product. But they have all new people, and they have not trained them. The salesman tried to sell me Santiva flower and tell told me that it will help me sleep. He did not realize that I knew the difference between indica and santiva. They took $61 from me and took the products back. They told me they was going to have to charge me again because it didn't go through. But on my bank account, I showed that it came out of my account and went to them. I even showed them, and they did not care. They just wanted to steal more money from me.
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September 2023 by Sharon Hines
Great Customer Support and Service!
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June 2023 by Becky Gray
Fast, friendly service..great prices for quality items!Would reccomend this place!
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May 2023 by Nate Cecil
Pleasant, personable, staff. Good prices and quality merch. The gummies are phenomenal.
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January 2023 by Jarod Powell
Great customer service, great products. They make their own baked goods too. They taste great and have a smooth, pleasant, effect and have gotten me through some rough nights after work. Looking forward to the bakery opening. There's a thc shop on every corner in Muncie it seems but this place has been consistently the best over the three years i have lived here.
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January 2023 by Chris Thatcher
I have been coming to Hempnotix for years and I love the products they have and the employees and owners are great and very friendly. The gentleman that works on Friday’s is really friendly and know pretty much what I am looking for every time I come in. So I want to say Thank you Hempnotix for being here for us.
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December 2022 by laura Brumble
I went here yesterday and they gentleman was nice and friendly and I told him what I was looking for and he said that the Black Mamba Smilyn delta 8 vapor work for my anxiety and depression and I already can tell it's helping me big time ❤️❤️??,I Love my new vapor
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December 2022 by Ethan Green
I bought some scalesFrom thereAnd when I opened it up they was not calibrated rightAnd I called and told them that they sold me bad scales and they would not give me my money back or let me exchange themThey sold me bad scales and they would not do anything about itI really just wanted to exchange them and they wouldn'tWatch out for what you buy from themAnd they was rude
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December 2022 by Joni Taylor
Staff was very knowledgeable about what I was purchasing and answered all my questions. I learned a few interesting scientific facts, which is always a plus. Thanks for the experience!
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December 2022 by Carlin Tipton
Would not recommend anymore, I have done a lot of buisness with them in the past, but will no longer. Went in there and spent almost $50 on a faulty battery. Wasn’t able to take it back the next day, but I did exactly one week later as I live an hour away. The guy in there was no help and actually quite smug about the whole thing and neither was the owner, basically told me I was SOL. I didn’t want a refund, just simply for them to make things right. They did not. Bad business practice in my opinion and they lost a good customer. I even left my name and number for and owner to call back, but never heard back.
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December 2022 by Hexor SSB
Best shop in town barr none. Friendliest and most helpful staff, Kyle has always been the best person to talk to in there and he's become a very close friend of mine. I often find myself loitering about after I make my purchase just to spend a little time speaking to whoever is working that day
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December 2022 by Lea Belle
Been coming here since the first shop opened and have always loved it! Amazing owners, friendly and helpful staff and so many good options for glassware and new products.
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December 2022 by Mark Jackson
First visit today. I'm a 35 year old, 4 time combat veteran. I have horrible anxiety and didn't want meds. I waited far longer than I should have. I visited Hempnotix on a Saturday late afternoon. The staff made me very comfortable, he was knowledgeable and caring. Pointed me in the right direction for some gummies. I've been pleased with the results, the price was reasonable and the shop is well organized and a joy to visit. Look forward to going back in the future.
