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April 2024 by Julie Collins
Picking up dinner after ordering online and there is only 2 people working and the attitude sucks no customer service act like they hatte their job complaining and cussing in front of customers and after ordering I had to wait to be asked what I wanted and when I said I ordered online I still had to wait 20 minutes for them to cook my chicken!!!
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April 2024 by Kristian Holmes
The manager was swaring on line making food, I waited 10 minutes before being asked what I wanted to eat, lobby was empty and dirty which I didn't understand cause they had 5 people on shift, only reason I rated the food 5 stars was because they made my food fresh cause they didn't haven't anything up that I ordered which was only 1 sandwich, absolutely disappointed in this visit, KFC usually my goto spot but not this one, I work 5 minutes from this location and have a 30 minute break, I spent 20 minutes for 1 sandwiches so if anyone has time to wait for a cashier and food to be cooked this place is the spot for you. Hot food was bussin
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March 2024 by Darrel Eldridge
Love there chicken
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March 2024 by Prophetess Theresa Atkins
Love the cashier service was great ?
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February 2024 by Jon Hopkins
The guy running register was super patient with an older lady in front of me and showed awesome customer service dealing with her. The manager literally just said yeah I can’t help you and walked away really rudely. Kudos to the awesome cashier who showed way more patience than even I had!! The manager sucked though!
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January 2024 by Angela Brobst
Best chicken in Muncie. I just wish it was run more effectively.
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January 2024 by Jay Smalley
Just left. Waited at front counter to place my order over 10 minutes. Finally, an employ came to me and said they are busy and he was on break. Said he could take my order in around 10 minutes when he got off his break. Unreal what has happened to customer service! Lots of places to get chicken in Muncie.
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December 2023 by Julie Vore
I love kfc there chicken cole slaw is very
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December 2023 by CHUBE5490
They decided to completely ignore a customer in the store waiting to order and decided to fill online orders first.
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November 2023 by Kathryn Markway
Grumpy & not friendly employees. Picked up food at around 8pm. It was obvious they didn't want to be there. Food portions small for the family meal we purchased
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November 2023 by Jamie King
They make u stand there don't great u don't give u comments u need and no thank u come again nothing
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November 2023 by ohiomusicfan
The chicken today was as good as I have ever had at Muncie KFC. Absolutely delicious. The only problem I had was this. I ordered a 16 piece and instead of using two buckets they jammed it all down into one little bucket so tight that I had to unravel each piece to get them out. Which tore the chicken all apart. Not exactly desirable but still very delicious.
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October 2023 by Wildman Losure
No Original white meat, only Crispy and dark meat. The bottom of the chicken pieces was soaked with grease. Where they sat in the warmer. No straws at the soda station. And didn't have butter for the biscuits. Every table was dirty. Couldn't eat my meal because it was to greasy. Will not be eatting KFC again.
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October 2023 by Phillip Mullen
Twice showing up at 8:30pm and have to wait 20 to 30 minutes for chicken. Unbelievable for a service that doesn’t close until 10:30 or later. Chicken never ready for all hours.
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September 2023 by James Whitfield
Horrible service.! The guy took our order(me and me daughter and granddaughter) took the payment, then went and worked on the fryers by emptying and started filling it up and then came and started making our order. I asked the guy was u cleaning the fryers after taking my money for our order, he said yes I had to do that first. If it was for the kids being hungry he would have gave me my money back. Totally feel disrespected.