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September 2025 by Rowan Schenck
Do not rent from these people!
Half the time, their website will not accept payment, requiring you to go to the office, and every time I call or go to the office, there is nobody there.
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September 2025 by Joe Joe
As describe....good customer service
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August 2025 by Andrea May
Easy to get a storage on-line. However even though not their fault the location im at the internet is down and cannot get in to put stuff in my storage. Only option is wait or a refund that could take 3-5 business days and I was supposed to be out today. So it makes it inconvenient.
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July 2025 by 12Sisters 1bride
No stars, the link doesn't support no star. The call center was great but execution terrible. Reserved unit was already rented, still waiting on the NEW contract for another unit available at the time of move.Why isn't there a manager for the Muncie Kilgore location, it would've helped a lot.
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June 2025 by Ernie Monroe
Storage rentals of America is a great way to store your excess belongings if you are on a tight budget. You can’t beat the price anywhere and there are plenty of convenient locations close by unless of course you live in the country.
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April 2025 by Rovan
I called to inquire about pricing and availability, and Jack was incredibly informative and patient with all of my questions. I truly appreciate his kindness and the way he valued me as a customer.
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April 2025 by Arianna Long
Thank you to the property manager Jack House and the great info regarding available units!
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April 2025 by Mike P
Needed to update my declaration page of my new insurance. It was quick and easy to due so. I was there less than 5 minutes. The guys here know there job and get things done quickly. I would recommend them to everyone.
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March 2025 by Cassie Rummel
I believe Tory helped me pick out the right size storage unit. He was very friendly and patient as I had him show me different ones and asked lots of questions. I appreciate having a good experience in my community.
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February 2025 by Rachel Tapp
Good business and great prices, jacks awesome with helping out in a pinch. Had my unit quick, fast, and easy.
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February 2025 by Kyle Vander
Jacks running business right. Made sure to let me know any deals to help with my situation and let me know what I could get for cheap, definitely cheapest in town as well.
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February 2025 by David Dodd
Rented a unit here for a good price until they started raising my rent my unit started at 80 and when I got my second rent hike they wanted 140 and this wasn't over time this was all within a year they raised my rent twice. It's not a affordable facility that is a lie
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November 2024 by Kassey Kaye (Kassey Crow)
I came in to pay my bill and when I walked in. I got greeted with the warmest hello and how are you doing from both of them? It made me feel really good. Them in less than 5 minutes he made me account online. It was super easy now like all I have to do is go to the app, but I can pay my bill fast and easy and I don’t have to come in. It’s great thank you guys. Keep up all the good work.
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November 2024 by Steve Houser
great location
easy to get to
close to home
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October 2024 by Jamarcus Hunter
They are bad at keeping things safe my stuff was stolen I’m very pissed off
