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August 2024 by Skilled Biz
Love this place!!
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June 2024 by trejea
Service upstairs in the showroom was great. If you’re not a plumber and you have questions about plumbing supplies, don’t expect the same service downstairs. One employee who we’ve talked with by phone and at the sales counter, shows no skill for imparting information to the layperson. He can ring up a purchase all right, and maybe answer a question if you press hard enough. When I walked in and said “hello”, neither this guy or the older guy greeted me. The lack of friendly, helpful customer service downstairs makes me want to take my business elsewhere.
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April 2023 by Ashley Tow
The guys are all helpful and friendly.
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March 2023 by Max Parr
Good people great service
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March 2023 by Anita Jennings
Did not find what I was looking for but the guy behind the counter was very helpful
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March 2023 by Susan Campbell
Super helpful, knowledgeable, and friendly! You can't get that at a big box store.
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March 2023 by Brenda Greenwalt
Forced to use a"lift" to gain access to the second floor with my husband's mobility scooter we found the "lift" was so very small our scooter barely fit. Since I am very small, I squeezed in behind him. The entrance to the second floor was to the left making such a sharp turn almost impossible resulting in my husbands scooter backing up into me forcing me back and pinning me between the scooter and the door causing me significant pain. At no time, from the moment we entered the building, were we ever offered any assistance from Knapp Supplys personnel
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March 2023 by Richard Tow
Always helpful and fast. Plus always have what you need with acknowledgeable people behind the desk
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March 2022 by Julie Roberts
Great customer service.
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March 2022 by James Hueston
Chris Gibson (as recommended by Muncie plumber Ivan Gregory) listened, understood my residential water line replacement dilemma, and quickly showed me exactly what I needed, how to use it, rang me up, and I was out within 15 mins — that was after spending an hour at Menards not getting what I needed there. I needed certain threads to meet the water meter, a 90, and Chris gave me all the right stuff that helped me finish the project before sundown. Highly recommend you start with Knapp Supply first. Even though may be more expensive, the expertise will bless you immensely. Thanks Chris and Ivan.
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March 2022 by Jeff Craig
Ordered our faucets from Knapp Supply today and it went great. Talk to Tom Harmon. Extremely friendly and knowledgeable.
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March 2022 by Kandi lynn crittendon
Outstanding I get all my plumbing supplies here not only do they have great prices for they're knowledgeable about Plumbing projects
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March 2022 by Marc Johnson
They helped me greatly!
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March 2022 by chris finchum
Awesome service! Great people. Everything you need
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March 2022 by Barbara Paul
Love it got and got out.!
