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July 2023 by patricia roark
Very nice employees and quick service
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May 2023 by Morranda Strunk
Quick access to the ATM. Friendly employees.
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July 2022 by Jeremy Rees
PrimeTrust has been a great place for my money. They are always helpful and quick to respond with any problems or questions that I have. I have never had a problem getting a loan the same day that I ask for it.
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September 2021 by Jmcdon 45
Every time it’s supposed to be closing soon they’ve already closed up the windows I showed up 40 minutes before they’re supposed to close and they were already closed last time it was 20 minutes
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July 2020 by Alex Martin
Open the bank up
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January 2020 by Elaine Berry
In the 28 yrs I've been banking with PTFCUI have always had their employees go the extra mile to help me problem-solve. Very kind and professional employees. I give them 5 stars, not 4.
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July 2019 by Raccoon fun
terrible they could not cash my out of state check it was too hard for them
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January 2019 by Sariah Shep
We went in as a perspective customer and walked out in the middle of signing up because of how we were treated. First, the lead teller Jennifer is very rude!! I had to tell my husband something important. She interrupted me and said, “Excuse me, I just asked him a question!!” I was shocked at her unprofessionalism! Second, the woman who was signing us up made it clear that any checks that were deposited (not direct deposit) would be held for so many days until after 6 months and the bank could see what kind of people we were. We took back our drivers licensees & realized this bank was discriminatory and not a good fit for us.
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November 2018 by Barbara Ferrell
Really nice staff
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July 2018 by Cruising Diva
We went in as a perspective customer and walked out in the middle of signing up because of how we were treated. First, the lead teller Jennifer is very rude!! I had to tell my husband something important. She interrupted me and said, “Excuse me, I just asked him a question!!†I was shocked at her unprofessionalism! Second, the woman who was signing us up made it clear that any checks that were deposited (not direct deposit) would be held for so many days until after 6 months and the bank could see what kind of people we were. We took back our drivers licensees & realized this bank was discriminatory and not a good fit for us.
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February 2018 by Michael Thomas
Prime Trust makes it easy and answered all of my questions. Their recommendations were spot on. Can't say thanks enough to Jeremy Allison and the rest of the team.
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September 2017 by E.H. Transit, Inc.
A great place to bank. Very friendly.
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December 2016 by Robert J Ruble
One of three conveniently located Prime Trust Federal Credit Union locations in Muncie, this one on South Madison Street at 26th Street.
