-
February 2024 by Robin Moon
Everyone is so friendly & willing to help. I've had no problems with star Bank & I've been a happy customer for several years now.
-
February 2024 by Bob Bobbo
The monthly statement is a pain to print.
-
December 2023 by Paige Williamson
I have been a customer of Star Bank since the age of eighteen after transferring from another bank. Star Bank on Everbrook Ln has also been my primary “go to”. Since years have past, I have never had any issues , until recently, unfortunately. Understandably, no one is perfect, but as having a front desk job with greeting, customer service, I would presume having a friendly mannerism would be a top priority. There has been conflict with one particular worker at Star Bank on Everbrook. I have spoken to the Manager. Hopefully over time, Cupid will come and lay some love on her.Star Bank on High Street always does a fantastic job! You go Brittany and team!
-
November 2023 by Daljit dhillon
Great bank ! And also to goo Coustmer service!Always more convenience
-
November 2023 by Scott Quirk
Great friendly service from top to bottom!
-
October 2023 by Janet Small
Always Fast & Friendly Service!
-
September 2023 by Aurora Green
They know my name, they are always courteous. I especially like Michael, Brittany and Bradenton ( I might Have his name wrong)
-
September 2023 by Sue Wages
I’ve always been happy with the service from Star Bank. Everyone is very helpful and friendly.
-
August 2023 by Roger Dilly
I’ve banked with star for over 30 years. Brittany, the branch manager has helped me with numerous banking needs. Great team downtown Muncie.
-
August 2023 by Danielle Helms
I don’t like the fact the bank holds onto withdrawals for a few days then send them through. Also I am switching to a bank that doesn’t overdraft.
-
October 2022 by V Newsom
I went there to get help with my account and they helped me out real well,star does care about their customers,especially the employee at this location Brittany,she helped me out real well,she deserves a lot of credit.
-
August 2022 by Sherry Anderson
Always have amazing customer service.
-
November 2021 by Travis Carpenter
Worst bank on the planet, hands down. Years ago their policy was to "rearrange" the order of your debit/ACH charges so they could charge additional overdraft fees. Obama changed regulations on this I his first 90 days. I had 2 McDonald's charges and then got $20 gas. Then 2 days later a utility bill came out of my account and overdrafted it. I talked to the manager and he explained to me the unethical practice of rearranging the order of my charges (non-linear timeline is not ethical. You can't change how time works and justify it, especially when the sole purpose is to charge additional overdraft fees). They refused to remove any of the 4 overdraft fees of $30 each, when in fact, I overdrafted only a single time. Sent me to collections, and garnished my wages to collect it. Nobody on the planet should do business with Star Financial Bank. Absolute pathetic excuse for a bank. It took federal regulations for them to do the fair, ethical thing. You can't change how a linear timeline and not be a piece of sh*t. Trash bank. I was a broke student at the end of the school year and you guys screwed me. Unethical business practices = the world is better off without you.
-
August 2021 by Jan Borror
Fast friendly service
-
April 2018 by westley whitehair
They have always been very friendly, and helpful to me at all star bank locations!
