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August 2025 by H B (Tennessee)
Have not had this BAD as delivery in years. In the past month they have miss delivered a rather large package. We’re out the money. We’ve got mail with Blocked stamped on it. There is nothing blocking our mailbox. Very unprofessional to wear jean shorts and a tank top. ( we have cameras) They don’t deliver until after 6:30 or 7:30 pm.they leave the mailbox open this place is a joke
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August 2025 by Robert Minix
They are always friendly and get me out fast.
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July 2025 by Rosalee Duckworth
Muncie post of is a mess mail carriers does not deliver mail until after 5and some times 7:30 at night if you ask about why so late all kinds excuses but in the next breath your told there fully staff what is going on here if there fully staff where are these mail carrier when the mail needs delivered
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July 2025 by J Calvert
helpful courteous clerks
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March 2025 by Jason Fougerousse
Love that they give me a challenge to obtain my package.
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February 2025 by Crystal Herdman
They suck never answer
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January 2025 by Jeremy K
Phantom is a rock star! I had a missing package and she was quick to get it tracked down and shipped to me.
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January 2025 by Cole Pratt
These people are horrible at their job. Don't help. They don't answer the phone, going as far as to just pick the phone up and hang up on you immediately. Their drivers constantly misdeliver to the wrong mailbox, and I just had a guy sit outside my storefront and then put a final notice for a delivery that required a signature saying he couldn't get a hold of us when he sat outside my store for 10 minutes, never got out of the truck once. They are rated so poorly for a reason, and I cannot fathom how the people who have been running it are still employed there. If you are going to use USPS in Muncie, you need to go to the other branches. These people are going to screw you over, and not help you when they do.
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December 2024 by Rita hurst 1
We had mail mail in our mailbox and the flag was up the mailman said he didn't see it he just drove by and I have an 80 year old man who I live with and he can't get out and go and hand them our mail that we are sending out just because we don't receive mail don't mean we have no mail going out
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December 2024 by Chrissy Wagner
I've been calling this office over and over at least 20 times and nobody answers the phone. This is a terrible office. If I could give them no stars I would
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September 2024 by Joseph Josephson
For some reason every package that goes through here ends up in Kentucky or disappears for a week. We live down the street, why are you sending our packages to Kentucky? Why can't we get anything on time? Why are you all so rude to everyone all the time?
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September 2024 by Donald Bruce
They should go back to doing things the way they did it when they were making money, not the way they're doing it now. It's terrible.
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August 2024 by Tari Bruner
I mailed a very special card/letter from this post office.It had a Gift certificate enclosed. It NEVER arrived at its destination. I have been told there is Nothing that can be done?? No tracking ?I My Trust in the United States Post Office is non existent now.
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August 2024 by E S
Very bad customer service
Made my sister repay for them not confirming address.
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June 2024 by savannah sterling
Trying to drop of my return and the man working wouldn’t even provide me with a small amount of tape to close my box. Stingy and rude. UPS would NEVER.
