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November 2023 by Tyree B.
Window tinting can be a very difficult job and I understand that. I chose this company to tint the windows on my truck and at first I was pretty happy about it. Unfortunately there were some flaws that had to be fixed. I addressed the issue with the manager and they took care of it. More flaws were found that had not been previously repaired...once again spoke with manager about it...according to their policy he feels there is nothing they can do about it. Not all dust can be avoided when tinting windows...in this case I have dust that can be easily seen in the tint. After over $350 and two trips to the store....I'm being told that the dust in my windows does not call for replacement and will not be replaced according to policy! This company was pretty reliable to my knowledge and had the best deal at the time. I feel like I should have went with the competitor that I almost chose...at least the other company made me feel like they would've fixed anything that didn't look decent. Will not return for any more service from Ziebart and neither are my two friends that were waiting to see how my situation would pan out. Live and learn.
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October 2023 by Breckin
Took my new Crown over and had the windows and brow tinted. 2 before pics and 3 after. Great job for a reasonable price.
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October 2023 by Shawn York
We've all heard about Ziebart but I hope you consider visiting the Muncie store. I was so impressed with how they explained their service and that they offer so much more than I ever knew. We got the Diamond service for our new Jeep Wrangler and it shines much better than the "factory service" has ever been. I can't wait to get the Rino linner for our truck! I WILL BE BACK!
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October 2023 by Lessons Sight and Sound
They did an exceptional job on 2 of our vehicles in including my truck. Embarrassing s my truck was…they went above and beyond to bring it back to even better than when I bought it years ago. 10/10 recommend and they have my business for life.
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September 2023 by Paula Ricks
We had a scheduled appointment for our truck. We were greeted by Mason as soon as we entered. He was informative and friendly. The customer service we received was amazing! Mason and Tim were both beyond friendly. Great customer service goes along way! Thank you gentlemen!
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September 2023 by Dan Lambert
Had my annual service completed by ziebart Muncie. Undercoating was sparse and missing in a few places. Diamond coat for paint job was streaking and not buffed clean. Inside detail job didn't happen. Was not vacuumed and still had sticky mess in the back seat from my kids. windshield treatment was the only service I have no complaints on. Kind of a bummer. 3 star rating cause it's still rust free.
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September 2023 by Brad Scott
Had a remote start put on my Kia Sorento back in 2019, but my remote fob went bad three years later. It had a lifetime warranty, but the previous management give me the runaround on a replacement for over a year….never did get a new fob.New management came in the summer of 2023, and they got me fixed up within one week. The new crew was eager to help me out, and just seems like a better environment now.Thanks for all your help……I would definitely recommend them.
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September 2023 by Marc Foreman
Robby and the crew go above and beyond to make sure you are completely satisfied with your experience. The food is very good and the service is top notch. I would definitely recommend Mulligans.
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August 2023 by chelsea goble
My experience with Ziebart and Ron D. were fantastic. Ron was very informative and helpful, as this was my first time going there. Highly recommend them and their work! Will definitely be returning for other services in the future!
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August 2023 by Scott Bell
Can't say enough about Ziebart Muncie! Needed repair to Paint Protection after hail damage. Provided immediate service...the same day I called!!! Not only fixed my truck, but the District Manager provided me with transportation while I waited! Rapid fire service, impeccable workmanship, perfect repair. Customer Service not often found today! These folks are professionals, know their product, and back what they sell.
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August 2023 by Kirby Riggs
My wife had weathertech window guards put on our vehicle. They interfered badly with the windows, making a loud noise when they hit. They sent her on her way with a second appointment to try to improve the condition. This did not resolve it either. Was told they could remove them but could not refund as it was “not defective.” I should’ve took off work to handle myself, hate to feel that they took advantage of a young woman. I’ve done business here before and was pleased. After this experience, ziebart & weathertech will no longer receive my business.
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July 2023 by Kristina Horner
Should not even get 1 Star. Doors still dirty, seats dirty, didn't even clean the console properly. Not worth 220!!!! If I would have picked up the truck there is no way it would be leaving the lot. Husband picked it up because I work third shift. Said they looked like they would not be friendly to try and remedy the situation. That was 220 down the drain.Service: Auto detailing
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July 2023 by Marina Quirk
Paid 275 for a detail for a vehicle I just purchased - ended up taking it back the next business day because the job was terrible. Picked out whole wrappers and random snacks in between the seats, I moved the back seats forward and dirt and crumbs literally fell off the seat... visible dirt in cup holders like the crew didn't even touch it.The customer service was friendly and accommodating and gladly took it back and cleaned again which is why I won't rate it a 1 star. Unfortunately there was still dust and grime on the dashboard and sticky stuff on the center console and carpet after a second go.Granted I'm looking at this vehicle with fresh eyes because it's new (to me) but the quality of the detail was not worth my money. The quality might be different for their other services but pass on the detail and find a local shop.
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June 2023 by Pam Chaney
Had a remote start but was never explained how it works. It doesn't work like the manual says. Slow in returning tech calls.
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June 2023 by Reap Thy Sorrow
Tim the manager was wonderful I don't think I have had a better experience with someone. They were knowledgeable and helpful I will be back and definitely using them again!Services: Auto detailing
