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February 2024 by Dorothy Day
Fantastic
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January 2024 by Sandy
Pharmacy staff is the worse. Rude technicians, not only to me but to other customers. I've witnessed trash talking about other customers by the technicians. They should not be in a position that deals with the public good or bad. I've not had a problem with any of the pharmacist, but I think they are turning a deaf ear to the action of their technicians.
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December 2023 by Gloria Jackson
If there was a zero I would give the pharmacy a zero. The customer service and interaction with customers here is the worst. Clearly something is lacking. Will be moving my business as soon as possible. Not worth the frustration.
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November 2023 by Daniel Gesmond
The bad reviews for this CVS puzzle me. I’ve been coming here for almost 10 years and rarely ever had any issues. Especially with the pharmacists. Usually they’re women and they’ve always been professional and pleasant to approach to ask questions or understand information. I’m not saying no one has legitimate complaints, but I question how reasonable most of them are. I’ve witnessed customers throw downright temper tantrums because they didn’t get their way when the workers are only trying to follow the law and company policy. Plus, the techs are usually young and poorly paid meaning there is higher turnover. But they’re not trained medical professionals and I’ve seen people treat them like garbage. That leaves the pharmacist to bear the brunt of things, which they do rather miraculously given the circumstances.
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November 2023 by Ashley Reinke
The workers have an issue with doing the job they applied and were hired to do. Such piss poor attitudes not only from the pharm tech’s but the pharmacist (woman) is not the brightest crayon in the box and calls it “her pharmacy” she said she has the right to refuse service since they close in 5 minutes. Then tried to justify saying I would do the same and I replied with “we don’t refuse patients any service because it’s my job to help others not make things more difficult. Overall this pharmacy has went so downhill over the last year. I can see why the gentlemen’s pharmacist left to the other location.
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November 2023 by Amber
Bad customer service, and that goes for the one up the street too. Idk if the employees aren't paid enough, poorly trained, or just disgruntled but I don't like that when I come for help I'm met with opposition. Honestly, I'm suprised. I went into the store to pick up my rx and I wanted to transfer it. She told me I have to do it in the app and I have to wait til it fills again. I did that and then I can't see my rx anymore and the app is telling me it's too soon for it to be filled. The app has always been trash tbf, which is why I asked in the store. So I call this one and she tells me it's there but I can't get it til Monday. She says to me, "well why can't you go to that one? it's only 6 miles from here"Wow. Excuse me. Rude. That's neither here nor there. It's not your business why I want it transfered. I don’t want to drive 6 more miles so I can make a 20mi round trip. Really? Is it really that big of a deal to transfer a rx? I've never talked to a customer like that and I've never denied a customer assistance when they're standing right in front of me asking. That was just very wild to me.
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November 2023 by Jerry Grogan
Iv been coming to this CVS for 15 years. The Parmacist Joeseph and Lorena were awesome. The techs like Katie were fabulous. Hi Mr. Grogan was the greeting. How's the grandkids. WHAT HAPPENED?!!!!! I WILL NEVER GO BACK THERE. The ignorant people working there are like the old chicago dmv. They get a kick out of the power they posses. People are there for medications that they need. They went to the doctor for an illness. This place is terrible. Go somewhere else. Ignorant plain and simple.
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November 2023 by ralph signore
If I could leave 0 stars I would. The pharmacist staff seemed like it was an inconvenience to ask a question, the teller was on her phone and dismissed me. Couldn't get anyone on the phone, and when I did they hung up
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October 2023 by Adrienne Leary
I recently had a prescription sent here from the terrible location in Hammond. I would rather die of whatever ails me then to ever enter that establishment again. They were so helpful here at the Munster location. Very friendly and accommodating. Literally fixed the mistake Hammond made. AND picked up by the 2nd ring. 3 miles apart. A world of difference
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September 2023 by Jonathan Van Hecke
On hold for 45 minutes when calling to transfer a prescription to this pharmacy, then they hung up. Very clear from my experience and the many nightmare reviews that these people do not care at all and it’s best not to trust them with your medication.
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August 2023 by K. W.
I am extremely worried about patients who utilize this pharmacy. The lack of attention to detail, lack of customer service and overall attitude by the employees almost ensures that a prescription mishap will occur if it hasn't already.We just transferred all of our scripts out of this pharmacy to another after spending WAY too much time dealing with the incompetence here.Someone in corporate at CVS needs to look into this STAT before someone suffers a serious medical injury due to lack of care by the pharmacy staff.
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August 2023 by Gabriella Lalich
WORST STAFF & Pharmacy ever ! Your health conditions and your important medications that you need mean nothing to them. Very unprofessional and ignorant people! They rather something bad happen to you before making sure you have your proper medicine on time.
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August 2023 by Mirta Fernandez
Can't get a prescription tegilled and can't get hold of pharmacy. Eill have yo make unnecessary trip.
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July 2023 by Cheri Crispino
Worst pharmacy I’ve ever dealt with. Can’t get through to talk to anyone. Don’t have medication and have to go to different store to get it. Said pick up was ready and it wasn’t. Wouldn’t go there if my insurance didn’t require it!! Take the star away
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July 2023 by Scott Marcus
Terrible experience!! I just had surgery and my doctor sent in two prescriptions . One was for pain. I called and was told they’d be ready at 3:15p. When my sister went to pick them up, the pharmacist told her that pain medication was not ready and gave no further explanation , just to come back in an hour.In an economy where customer service is so important, I really feel that the store manager should pay closer attention to the poor reviews that the store is getting! Remember, people have many choices where to spend their money!!
