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February 2024 by SHARON DAMPTZ
Very good care from Dr. Han and Dr. Foster - spends time answering questions and good post procedure follow up
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February 2024 by Linda
I had my dog in on Tuesday and so Not a fan, so I will be a first and last time customer.. 95 dollar office visit for me to speculate what I thought was going on and the vet to agree with me and give a prescription. Didn’t even come within 5 feet of my dog or examine him.
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January 2024 by Jon Hileman
My mom paid $600 for her cat and they did x-rays and gave him a vitamin shot… Nothing more!Now they want her to bring him back. No thanks. She’ll take him somewhere else.
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January 2024 by Sam Rodriguez
My Black Lab has been dealing with a constant ear infection.The Vet in Portage wasn't doing anything productive so I decided to try the Munster Animal Hospital,What a difference, Dr Won is a intelligent and compassionate doctor.He is treating Maddie the way she needs to be treated.They have a great staff there as well.
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January 2024 by chantal geanes
Dr Han lack of eye contact and eager to leave the room while I was asking questions.Desk adminstation rude and disrespectful. One desk clerk asked who was was next; another desk clerk pointed at me and said "that over there".Verbally addressed my concerns with another desk admin of being referred to as" that over there . She said nothing regarding my concern and took my money.I requested my pet records and left.This is the last time I'll patron this place. Negative stars
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January 2024 by Marlene Gorgi
Idk how many bad reviews a place has to get for people to stop going to Munster Animal Hospital. This place is horrible!!!! Please if you take your fur babies here, STOP!!!! They do not care! All they care about is the money! They killed our baby 3 years ago!!! SHUT THIS PLACE DOWN!!!
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January 2024 by Cynthia Patterson
On December 23 I brought my dog in for shots and there are usually a more friendly staff but not this day. Very rude and one of them looked so mean couldn’t say good morning. My dog is older and calmer now and able to be held while receiving his shots. The technicians wouldn’t look at him and they don’t know him. They wanted me to return on a Tuesday like they are the only ones that have to work. I have spent a lot of money with them and today it was whoever they liked. My rating is zero
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December 2023 by Angela Wauchop
Don't take your pet here, they don't care about the animals only payment $$$$#
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December 2023 by Error
If I could give 0 stars, I would. Without even taking my animal out of his carrier, the vet wanted to charge me $1700 and keep my pet for days. When I said I was leaving, he said, “Can I take a look at your pet?” Well, yea, that’s why I’m here. Then, he took a urinalysis off a dirty table with a syringe, gave my pet 2 shots, and charged me $300. He then called me the next morning saying my pet needed to come in or he could die. I immediately drove back ready to pay whatever was needed to save my pet, and was told at the front desk the vet left a note that he couldn’t help me, and to go to an emergency vet. Well, thank god I did, because the emergency vet was able to diagnose him in minutes, ran all the correct tests, including X-rays, and informed me my pet wasn’t in danger of dying. Also, the emergency vet was CHEAPER than what Munster charged me the day before, and cheaper than the $1700 estimate I was given. Wish I had just started with the emergency vet and saved $300 to begin with, and not let my pet suffer an extra night, along with my nerves.
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December 2023 by Z
Horrible experience. Doc came in for half a second and then left just stating my pet needed shots. This was for a small wound . Iv never seen such lack of compassion. I paid over 130 bucks for this visit and came all the way. Also I had asked the vet tech for help holding my pet but she was instructed to not help meWill never come back!
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December 2023 by Z M
If there was a zero star I would give it that or negativeHorrible service and clinic. Treated my pet very inhumanely. The vet has absolutely no sympathy and behaves like a business money maker. The staff is also not sympathetic. Due to a poor visit, I had asked for some courtesy, unfortunately they did not have one ounce of courtesy unlike the other vet clinics I have been to my whole life. This is the worst ever clinic /,,hospital!I do not suggeste anyone to go here. Please save ur money which I wasted!
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November 2023 by Sofea La Rossie Williams
The front office staff was not friendly did not want to help me with my pets needs I asked for pricing to be seen the they just looked at us I will not be going back they look at me like I was wrong for even coming to their establishment
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November 2023 by Dick
Great place to take pets
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November 2023 by Stephaine Fowlkes
They seemed to really care about my pet. I feel they gave me all the medicine needed to heal my pet. They have a very nice staff. No, it isn't cheap, but a healthy pet is well worth it. Thank you for your care & my pet thanks you as well!!
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October 2023 by Ricardo Salazar
First I want to thank all of the staff for being so kind. I have to say Dr Foster was so caring and explained and took his time doing it. When he came in with my dog Foxy X-Ray he explained everything to us that was wrong with Foxy and gave us his professional opinion in what he saw. Thank you Dr Foster. 10-5-23