Dollar General in Nappanee is a clean and organized store that has recently improved with a new manager. The store features friendly and helpful staff who work hard to assist customers, often doing so with very few employees. Despite being short-staffed, the employees manage to stock shelves and help shoppers, although they sometimes face impatience and rude behavior from customers. Customers are encouraged to be more patient and understanding, especially since instructions at self-checkouts are posted clearly, and staff are doing their best under challenging conditions. The store offers a small area of fresh produce and a self-checkout option, making it convenient for quick shopping trips. Improvements are noticeable compared to previous visits, but the store still needs a better layout and more staffing to reduce wait times and improve the shopping experience. Customers are advised to be courteous, follow store rules such as wearing shoes and shirts, and recognize that staff are doing their best despite difficult circumstances. Overall, Dollar General provides a budget-friendly place to pick up everyday items, but patience from shoppers is essential to ensure a positive environment.
The store is looking good. Keep up the good work. Nappanee store.
February 2024
By far the cleanest Dollar General I’ve seen. The employees were friendly and helpful. They have fresh produce in a small area which I did like. Very organized store compare to other DGs. They have self checkout as well. ?
September 2023
This dollar general has not been remodeled yet, but the people are great! Really nice staff, they just need an improved store layout.
