Dollar General in Nappanee is a clean and organized store that has recently improved with a new manager. The store features friendly and helpful staff who work hard to assist customers, often doing so with very few employees. Despite being short-staffed, the employees manage to stock shelves and help shoppers, although they sometimes face impatience and rude behavior from customers. Customers are encouraged to be more patient and understanding, especially since instructions at self-checkouts are posted clearly, and staff are doing their best under challenging conditions. The store offers a small area of fresh produce and a self-checkout option, making it convenient for quick shopping trips. Improvements are noticeable compared to previous visits, but the store still needs a better layout and more staffing to reduce wait times and improve the shopping experience. Customers are advised to be courteous, follow store rules such as wearing shoes and shirts, and recognize that staff are doing their best despite difficult circumstances. Overall, Dollar General provides a budget-friendly place to pick up everyday items, but patience from shoppers is essential to ensure a positive environment.
Horrible experience with cashier, she threw my stuff into the bag and then threw my change down on the counter. The place is always filthy and unshelved items are blocking every isle all the time. Overall the worst dollar general
August 2026
No cashier at counter, no way to notify cashier you’re waiting
August 2026
it's actually a LOT nicer then it used to be they redid everything about a year and a half ago and it's now a lot cleaner.
