Dollar General in Nappanee is a clean and organized store that has recently improved with a new manager. The store features friendly and helpful staff who work hard to assist customers, often doing so with very few employees. Despite being short-staffed, the employees manage to stock shelves and help shoppers, although they sometimes face impatience and rude behavior from customers. Customers are encouraged to be more patient and understanding, especially since instructions at self-checkouts are posted clearly, and staff are doing their best under challenging conditions. The store offers a small area of fresh produce and a self-checkout option, making it convenient for quick shopping trips. Improvements are noticeable compared to previous visits, but the store still needs a better layout and more staffing to reduce wait times and improve the shopping experience. Customers are advised to be courteous, follow store rules such as wearing shoes and shirts, and recognize that staff are doing their best despite difficult circumstances. Overall, Dollar General provides a budget-friendly place to pick up everyday items, but patience from shoppers is essential to ensure a positive environment.
Have to wait to b check out every time. Most of the time smoking out side front door or on toilet is the last one . And one of them tell u good morning at 5 pm . Very messy store.
January 2026
This is a great convenience, I'm so thankful for the employees who show up!!! There isn't enough help, and they are out of stock sometimes but no more than anywhere else..and on a skeleton crew..thank them for being there!
November 2025
Horrible store Filthy can't walk through the store because of boxes everywhere. Staff are nasty. Can't ask then question either they won't answer you or just walk away! Grouchy people that act like your bothering them. If I have time I drive to Wakarusa, that's a beautiful store!
