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May 2024 by Omer Schrock
Want $10 to cash a check drawn on THEIR bank. That's pretty sorry and low down.
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April 2024 by Thuh Badguy
I have asked politely for Interra Credit Union to quit spamming my mailbox, my online account and even in the line inside the building. They refuse.I don't want their mailers. I don't want to click on an ad just to get to my online account. I don't want to be tricked into a savings account I didn't want at the teller. But this all has happened to me in the past few weeks.I've been a credit union member for over a decade. I never had to do this until recently. Several times now, when logging into my online account, a SPAM ad pops up and refuses to allow me access to my account unless I click on the ad. I don't want any of their offers. NOT ONE!I keep getting SPAM in my mailbox that claims it can save me a lot of money on insurance, but it can't. I called and their insurance is way higher than my Allstate insurance. I DON'T WANT IT!I was even asked to look at a pamphlet about a new kind of checking account. I took it because I also have a BBB complaint about this very problem. I was going to use it as proof to show how bad Interra is spamming me.It's a ten minute drive to my house from the credit union. By the time I got home, they had already made it part of my account. I had to write to the online chat in my online account just to get them to remove it.There is no reason whatsoever why a banking institution should be spamming it's members. There is no reason to block a member with A SPAM AD from accessing their account. There is no reason whatsoever why I should have to constantly receive spam in my snail mail box.When I complained the last time (I lost track of how many times), their solution was to ask me if I wanted to close my online account. I DON'T!I told them they were not shoving me out the door and I would keep this fight up until I won.I want Interra Credit Union to QUIT SPAMMING my online account, my home mailbox and to never spam me at the teller again.
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December 2022 by David Letro
Very Very poor customer service and management
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December 2022 by David L
Very Very poor customer service and management
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November 2022 by Robert Bugajski
Love interra credit union. The staff at this specific location have always been really halful and fairly quick. Very clean.
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May 2022 by Philip Holderman
They treat you like they've always known you!
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March 2021 by Myron Miller
None better
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December 2020 by Cabin Fairy
Customer service, please answer my calls during these trying times.
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October 2019 by Lani Hailey
I went to the bank this morning to cash a check and deposit some money from the check and the lady tells me I could just mobile deposit it. I’m tired of this. If I wanted to mobile deposit it I would have and wouldn’t be wasting my time at your location. I was their for another reason hence not mobile depositing, but isn’t it part of their job to DEPOSIT CHECKS! This is the worst Interra location ever I specifically go to the one on CR17 (out of my way) for a reason.
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April 2019 by Kenny Jones
This place has become a joke!!!! As a member since the early 1990's as it was Farm Bureau they really cared about the members. Now it is just a bunch on young girls who dont care a lick about helping anyone. What a joke, It really sad as this used to be the go to place and you were proud to be a member.
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August 2017 by Helpful Funny tony
Great place to go friendly people and they make sure your money is safe 247
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August 2017 by Cody Myer
Friendly staff and a great location overall at the Nappanee branch
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February 2017 by Rob Rohena, DIR Incorporated
Super friendly staff, especially at the Nappanee branch. Good investment options for a financial institution. For accredited investors go elsewhere, like Emerald Clark, a real estate management company.
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December 2016 by R.M. Salazar
Very friendly staff and easy to use shared branch banking.
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June 2016 by Jeff Miller
Great staff and good interest rates on loans and accounts.
