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March 2024 by Fred Miller
These girls know their stuff.
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January 2024 by Jared Palicki
Ordered a new phone for pick up and received a open phone box but they assured me it was new. I then went to Apple to get AppleCare and they said it was originally purchased 7 months ago so I can’t add AppleCare to it at all.
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October 2023 by Jonny Faris
The store ordered a phone without my permission, spent hours on the phone getting the issue resolved and was told I have to return to store to get resolved and offered nothing for the inconvenience
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August 2023 by Laura Markley
A very helpful woman worked with me on my phone issue.
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July 2022 by Cup Cake
I did a interview for this place than I did a second interview I wanted a week I spent gas money to go the store to see what’s going on they told me to wait a bit more I called the store and they told me the lady will call me Saturday this is 2 weeks in she did not call me I had to spend gas money again for me to go all the way there for them to say oh we are not interested wow make me wait over 2 weeks and spend gas money because you guys where to lazy to just send me a text or email I knew there was bad management here but even the management for hiring is bad
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March 2022 by Deana Downton
Very knowledgeable & patient staff! Recommended for all cell phone needs.
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February 2022 by Kristen Greenlee
Very knowledgeable about the whole process. She was very nice and friendly and made me feel like one of the family. Very excellent customer service skills!
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January 2022 by shane wilson
Tasha was great. Good since of humor! Good service!
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December 2021 by Rick Fattorusso
Kala super friendly and knowledgeable. So glad I tried the local store instead of the corporate store I usually go to. Way better.
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November 2021 by Kevin Burckhart
I worked with Tasha (store manager) today to replace my phone. She was extremely knowledgeable helpful and answered all my questions. By far the best experience at the store since I've started using them for my Verizon needs.
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August 2021 by Susan Havens
I am a 69 year old woman.......After a nightmare of my phone being stolen while at the fair with my grandson, granddaughter, great grandson & great granddaughter and after reporting it.....I realized that I did not remember any of my passwords......Tasha....the beautiful young lady at the Verizon store....humored me and talked to me ...making me totally at ease and erased all my worries!! Then she fitted me with a phone in my price range and totally got everything transfered from my stolen phone to my new one including my long time number.....I admit that I prayed before & during so God gets a lot of credit too & I thanked both God and Miss Tasha....I AM POSTING THIS SO OTHERS KNOW THAT YOU CAN TOTALLY DEPEND ON TASHA AT THE NAPPANEE VERIZON STORE...SHES PATIENT....KIND.... SMART.....SWEET....DEPENDABLE.....AND SHES VERY BEAUTIFUL ..... THANK YOU AGAIN TASHA...YOU MADE MY NIGHTMARE A FUN EXPERIENCE .....I have been with Verizon for right around 20 years....and I will never change!!!!Signed, Susan Havens
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July 2021 by Spring Season
Very prompt, knowledgeable, and friendly staff. I was in and out with my issues resolved very quickly!
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June 2021 by Donelen Yoder
Kayla was wonderful, patient & kind while setting up my new phone. Very knowledgeable. I like using this store because of the quality service you get every time. Thank you.
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June 2021 by Greg Rice
Tasha was super friendly , quick , and professional .I switched Over from Sprint and it was quick and painless. She transferred my phone number , data , pictures , iCloud account and files for me. She even installed the screen protector I bought ! I’m happy. :)
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June 2021 by scott wallis
Isaiah was very helpful through the whole process as I never done a contract phone before, and helped me select the phone I wanted.