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January 2024 by Mellisa Mitchell
Nice ppl and great work with ppl that ask questions about what wrong with their cars
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January 2024 by Cathy Stoehr
Great job yall, very nice guys and informative ! Thank you
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January 2024 by Frog
They towed my car and they told me they didn't have it. My car broke down two hours from home and I had to call all the law enforcement and towing services in the area. None of them knew where my car was so I had to get a ride all the way there just to find out my car was in the back lot. When I inferred about this the receptionist was extremely rude. They weren't even able to fix my car. I had to take it somewhere else. Not to mention the price gouging of their towing
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January 2024 by gs nn
Brown County Tire + Auto is a wonderful business -- they're direct and honest about what needs doing to your car and what doesn't. They have excellent customer service who understand the customer's needs. We see them for our cars at least a half dozen times a year, and have never had a bad experience. They come in exactly at quote or under and, if it will be more, call before to discuss. We're lucky to have such a good mechanic business in the county. Highly recommended.
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December 2023 by Lindsey Levine
Fantastic customer service and fair pricing. Very prompt service and good communication.
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November 2023 by Zaden Lane-Lindsay
I lost control of my vehicle this morning and ended up off of the side of the road and in the brush. The responding county sheriff called Brown Co. Tire and Auto. They were extremely helpful and got me back on the road quickly. Some real awesome folk.
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September 2023 by Sara
Pretty awful experience overall both times I've been there over the past few years. The front desk lady is rude and did not get back to me with an estimate on parts like she said she would. I waited a month and called them, only to be told the normal front desk person wasnt in that day and that theyd call me back the next day. I never heard from them. I waited 3 more weeks and called again and the lady acted like I was inconveniencing her. Then she put me on hold and called Napa and told me they can't get the parts I needed. Why wasn't I told that 2 months ago? I was there 2 months ago because my windshield fluid nozzles were not working well and the rubber sealing around my back window is coming off. The one nice thing they did was clean the gunk out from the nozzles and did not charge me. However, I'd rather pay money for decent customer service, and it also took over an hour just to do that and I had an appointment. They have no real waiting area either. The receptionist has such a terrible attitude. She just seems mean. I'm still unclear why they wasted my time to begin with if they know they can't get parts like this. On the last call, she told me to go to a body shop.
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September 2023 by Donna Shields
I had a flat tire. They put on my spare so I had wheels and then repaired the flat tire. The car is back and with a fixed tireService: Tires
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July 2023 by niel Hoback
Good people doing good work. They fixed my flat and had it back on the car in under 15 minutes. He did it right, also by parching the inside instead of just putting a plug in the hole!The whole job was more like going to a friend for help than having car trouble 200 miles from home. No call ahead, just show up and step back. Magic. All for the cost of lunch for two at McDonalds.Thank you Brown County Tire. Best stress reliever yet.
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July 2023 by KDM
I do not recommend. Poor quality work with high prices.
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June 2023 by Rebecca Morris
These guys were extremely helpful and quick. I came in to get air for my tires and they found and patched a hole in my tire. They didn't try to upsell anything. I thoroughly appreciated them for this. (also if you are going into the office from outside it's a push door)
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May 2023 by Sara Carpenter
On my way back from a park and blew a spark plug. Brown county tire and Auto was my emergency room for my truck. However, I don't think that it's part of the regular business. I am so grateful they could help get me back on the road and back to Indy. If they provide that kind of incredible customer service without prior notice, I can only imagine how phenomenal they are with a scheduled appointment. May just have to make them my regular mechanic even though I'm an hour away. Worth the drive ?
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February 2023 by Lisa Daniel
They are amazing very helpful. They make sure your well taken care of. Their costumer service is awesome, like family environment I give them a 10 plus
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February 2023 by B. L.
Great service. Repeat customer. Very honest and transparent about all work being done. Solid work.
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February 2023 by Pete Hopkins
Always a friendly vibe. Techs are genuinely helpful. A Good place to go in any situation.
