Head Over Heels is a charming store located in Nashville that offers a wide selection of hats, from infant to adult sizes. Customers have praised the store's exceptional customer service, with the staff being described as personable, patient, and helpful. The store owner is knowledgeable about the history and features of the hats, and they take the time to listen to customers' needs, ensuring they find the perfect fit. The store's atmosphere is welcoming, with a fun and engaging staff that encourages customers to try on different hats. Visitors have had an exceptional shopping experience at Head Over Heels, with one describing it as the best they've had all year.