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December 2023 by Jeremy Vincent
Alan took care of my transmission issue for much less money than expected.
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March 2023 by S. Y.
I just wanted a transmission diagnosis. He kept my car overnight and had someone call and tell me to pick it up. I asked her if he was done with it, and he's yelling in the background that he won't touch it. All he did was drive it and say "Yeah something's wrong with it." Which I already knew. It was a special circumstance from another company that messed up my transmission. I'm not quite sure why he wouldn't work with me... I was just trying to ask simple questions calmly when I went to pick it up, and he slammed the door literally inches from my face, and his mechanic starts raising his voice at me and my wife asking "did he charge you?!" I said "no? Why would he? He didn't do anything." And the mechanic says "ok, then go somewhere else if he didn't charge you!" That was handled extremely poorly, and unprofessional. Allen should have told his employee to stay out of it. I don't doubt Allen does good work, but slamming the door in my face for no reason, and having his mechanic get loud was absolutely unnecessary.. Like I said, it was a special case, and he probably does good work. I liked talking to him the initial day. He was polite. The second day, I can't say the same. Very confusing situation. So I'm only rating a couple stars.
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February 2023 by Hanson Robertson
I am very satisfied with the service and the price. I would recommend them over any other transmission repair shop. In my case it was a one day service.Thank YouALAN
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December 2021 by Earl Henry
Fixed My car Sooner then he planned great people
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October 2021 by Cody Soto
Cheap rebuild but doesn't want to fix if you have problems with the tranns.put tranns in and had no take off power had towed back to his shop to have him look at it and said he wouldn't look at it said it was a wiring issue tranns wasn't getting power i look at wiring and has power in places it should would never take anything to this guy
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April 2021 by Anthony Thomas
nice people done a very nice job
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January 2021 by Lorren Rogers
Very affordable transmission repair! Friendly customer service. Highly recommended.
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August 2020 by Teddy KingFrank Weaver
The price was good but the work preformed on my vehicle was.......I guess u get what you pay for!
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July 2020 by RICHARD Maize
Great service and Experience Technician.
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September 2019 by Eric Nalley
Had my Jeep Wrangler's transmission rebuilt here. It was diagnosed in a few hours and he was honest about my options to fix it. It was back to me a couple days later. Price wasn't bad at all, much much lower than the dealership. It shifts better than new now. I highly recommend!
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June 2019 by Jeffrey Kraft
Wont work on any transmission. Needed a clutch replacement and when I said miata they said wont work on it. Need to say will work on select vehicles
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April 2019 by Joshua Kinberger
If you need any type of Transmission Repair, Alan is the guy to see. Great price on rebuilds. Experienced and Professional.
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September 2017 by Linda Talley
Alan is an outstanding mechanic been in business for 45 years. He gets great references and great reviews from everyone. He does business for the local police department the local fire department not counting all of the local people that are highly satisfied with his work. So if anyone would like to check reference on Alan's automotive just called the new Albany Police Department or Fire department.Or any local businesses in New Albany. No vehicle has ever been stolen from Alans automotive parking lot. There was one incident where a boy's truck came up missing and he went to Portland and found it .What a coincidence and then the mother wanted to sue because the boy didn't have insurance.
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September 2017 by Michael Ford bowman
There's been several truck stolen from that shop and one of them was my fiance's their so-called sign is never up in the window until a truck gets stolen the sign says they're not responsible for any of the property that is stolen or broke into on their property they never had that sign up until a vehicle gets stolen I would never recommend this transmission shop to anyone not even Junkies they are very rude and would do nothing about my truck being stolen they're very rude an unreliable worst experience ever
