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October 2023 by Daleann Stark
Everyone I encountered was very nice. I gave them 4 instead of 5 stars because they had my car for a full day and overnight. I do realize that I called day of but if same day service isn't possible tell me when I call. Also the seat was all jacked up. I still haven't gotten it back how I had it. And lastly someone put dirty hands on the front passenger seat so I need to find something to get that clean.
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October 2023 by Carol Porter
DON'T BRING YOUR VEHICLE TO BYRNE'S GARAGE! I found they give very poor customer service and questionable repair work. I spoke with Dawn at one time and felt she was not only condescending but also unprofessional and argumentative. Initially I took my car to Byrne's Garage for a check engine light and an oil change in May. Dawn told me I needed belts replaced so took it back in July and noticed in the meantime there was an oil leak. I took my car back again in September and was told I needed a new oil pan which would be over $500. I then took my car to my family's reliable mechanic in Louisville who said there was simply a plug that was leaking so a new oil pan wasn't necessary which saved me hundreds of dollars. I am an honest, trustworthy person and I had enough to pay for more repairs but who wants to spend a lot more money when it's not needed?!
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October 2023 by Sixteen Tons
So they scheduled my daughter that's hours from home in college there in New Albany, only to call her up to say they overbooked after it was too late to have it looked at by another shop in time to get it fixed before it completely messed up her schedule for school on Monday as well as her work in Louisville. Now she very well might fall behind in class and it puts her job in jeopardy. These folks couldn't fight their way out a wet paper bag. If I can't trust you to write my name in a book under a certain appointment time, you for sure aren't getting my business to look at my car. Shameful
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October 2023 by Janet Riggs
Best place to get your car fixed. Very honest and i totally trust them. Women owned busines too!Service: Oil change
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October 2023 by Carol P.
I had my car at Byrne's Garage 3 different times and paid over $800 in repairs but there was an oil leak after I had an oil change at their shop. I was told that I needed a new oil pan which would be over $500 plus other repairs they listed. I am an honest, trustworthy person and I have enough money for any necessary repairs. Who wants to spend more money when it's not needed, especially since a good mechanic found that it was simply an oil plug leak? Don't trust your car to this business!
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August 2023 by Kirsten
Dawn and her team are the absolute best. This is the only shop my husband and I will trust with our vehicles. They are skilled and knowledgeable.
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August 2023 by R Blackwell
Tough experience but 90% of that was my vehicle.Dawn offered a solution the original employee didn’t. Definitely knowledgeable and competitive in price
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June 2023 by Steve Hansen
5 stars!!! I recommend Byrnes Garage to everyone for their auto repair needs. They have serviced my vehicles for years. They are always polite, friendly,and do honest, quality work. God Bless !7/14/2022 - 5 stars ! ! !Once again, Dawn and the Byrnes crew are the best.Honest, polite, friendly and do quality work.Thank you all very much.5/26/23 - 5 STARS *****Simply the BEST!I highly recommend them to everyone.Services: General repairs & maintenance
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March 2023 by Tiana Monea
i am a old customer of marvins and he went out of business , burns garage purchased the marvins garage so i thought i try them out , i have went to them 3 times and have no had any services done , each time they have kept my car for over 3 to 4 hours and have told me they can not service my car and i will have to take it to Nissan the dealership or even better the dont have the parts for my car and i will have leave my car there until they get them ! i think the wrong company went out of business !
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March 2023 by jonah bishop
Spent almost $1000 on an engine tune. They kept it two days longer than original quote and they say after I got it back the check engine light came right back on. They will rip you off.Service: General repairs & maintenance
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January 2023 by Rhonda B
Can't say enough about this auto repair shop and the staff here. They do exceptional work and honor their guarantee and warranties. Love coming here to visit Herman (the yorkie) as well. Highly recommend. Big shout out to all the employees here!
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November 2022 by Cary Lynch
1400 for breaks ask for a summary thry give me a printout and charged me 100 to leave clips off my card and tell me light balb lights where out they didnt even look at what i asked them to horrible ill never go there agian
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October 2022 by Dolly
My husband’s company always uses Byrne’s for all their work trucks and is very satisfied. I had taken my car for an oil change at a regular oil change place and they told me that one of my belts was stoping and starting and I should get it looked at. So I went to Byrne’s and one of the gentlemen looked at it and explained it was the a/c belt and it was supposed to do that. I was so thankful nothing was wrong! He said.. don’t take your car to that oil change place that they have had to repair 2 engines because of them.
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October 2022 by Matt Collard
This was my second time visiting this shop. One thing that stood out to me was the clear transparent pricing. After calling 4 shops around me, these folks offered up front pricing on the repairs needed on my SUV and truck. Services were performed in neat and timely manner as well! The service advisors were friendly and didn't up sell or push any extra services on me. Thank you guys and gals again!Service: General repairs & maintenance
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September 2022 by Lyric W.
A little pricey but well worth it, the employees are polite. The boss (puppy) is very well mannered. If you can afford the maintenance price (for whatever your vehicle needs) I would highly recommend this place. I was taken care of within 48 hours with a diagnostics/ new alternator and belt replacement I plan on continuing service at this location moving forward and recommending anyone I know moving forward THANKS GUYS FOR THE SERVICE!
