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November 2023 by Ellen Barnes
Sat at the drive up lane longer than I should. Usually someone will at least acknowledge your presence. Nuthin'. No wonder you can't find branches anymore. PNC here I come.
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October 2023 by Karli Michelle
I came into Chase today to set up a new account, and I worked with mister Kristopher M Keithley and he was EXCELLENT. I adore him. I want to be his friend. He was so professional, helpful, kind, and thorough. I could not recommend this Chase branch enough, or recommend Mr. Keithley enough. He was so pleasant and fun to work with, and he made sure I understood every step of the process. If you’re looking to set up a new account with Chase, be sure to speak with him. He is wonderful!! Thank you <3
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September 2023 by Aura Gaming
Will be able to sue soon. Chase bank ownded by JPMorgan has caused insanity. They use handicap surrounding the blocks as scouts for potential robbers. Then once you pull up they use a car to drive past you (they try to hide their face) or they use a walker wearing red,black,silver/white. Then once inside they waist your time with fake customers depending on the day or use skilled bankers to waist your time. They map out your driving routes and keep track of where you go. They also follow you using any type of vehicle ranging from cctv vans,Larger vehicles that resemble road cleaners, people driving around handicap and mentally disabled etc they like "mom vans" or any big vehicle. They swap walkers during business hours. The bankers inside use hand signals touching their nose and moving their hand away in a specific direction depending on the scenario. If you refuse to talk to the walkers outside they walk your driving route. If you go into a store they walk around and act like they are customers.They are instantly on the phone with police if you pull in a certain way. They will follow you home or to your place of work. They try to block your vehical even if the transaction went smooth. I'm posting this review because the tactics are unethical and have caused me mental strain. If you ask the bank teller to stop with the security and to stop waisting your time they deny all accusations. I'm asking for $1,000,000,000 to remove this. $motorheav cash app. I asked you to stop and you played dumb, I will start going to other banks like this and exposing them if i feel their tactics are unethical and cause mental harm. Do not play victim you have causing more harm to me and others then you think, you can change tactics and turn it into cat and mouse or pay the cash app listed above. Again I will go to other banks owned by jcp and expose their unethical tactics. All you need is to do the fake reviews demoting your bank not the unethical scare tactics. Pay the c. . I understand your paranoid, I will be there to observe and expose your unethical tactics.
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July 2023 by Kimberly O'Meara
The manager, Natalie was not helpful at all in resolving my serious matter and brushed it off like it wasn’t a concern to her. Needs more training in resolving complex banking customer relations.
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January 2023 by Marquis Carter
Your New Albany IN 120 W Spring St Chase location would not give me $60.00 from the ATM
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December 2022 by Dion vonAllmen
The ATM needs an overhaul to allow different denominations of money. Just 20s doesn't always cut it!
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June 2022 by Lichelle Beeler
I do not like this bank and choose to do business with a branch in a nearby city. They aren't opening Saturdays. They didn't know how to do a simple fiduciary account. The process is always super slow, whether I'm inside or using the ATM, in which they only have one machine outside. It's just an old branch that needs updating. It's probably the only thing I dislike about the city, one of the few things rather. If your are new to the area, go to the Clarksville branch. It's more up-to-date and faster.
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April 2022 by Gypsy Girl
They are awesome and cater to veterans. The best bank ever.
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December 2021 by Michael Rivera
Natalie is awesome and gorgeous lol.Great bank
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September 2021 by Janet Rose
Not crowded, courteous staff
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August 2021 by Don Robison
What the heck is going on with Chase?Local Branch cut inside service and then only had ATM service and now that’s gone.Time to change banks I guess. Too bad they use to be top notch.
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November 2020 by Glenn Staser
Shop here alot ... Good stuff
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October 2020 by Keith Douse
Officers at Chase were outstanding!Thank you Omar for assisting me.
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June 2020 by Sarah Miller
DO NOT EVER USE THEM FOR A LOAN EVER WITH PERFECT CREDIT. WORST CUSTOMER SERVICE EVER!
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September 2019 by Brian Rios
Save your time and just go to the grantline road branch, its a million times better.
