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January 2024 by Austin Holder
Fantastic customer service! As someone who has worked in the service industry my whole life, customer service is very important to me. Rachel and Paul were both very kind, and the mechanics who worked on my car did an excellent job. The shuttle service is also very helpful! Overall would recommend them as opposed to a big name chain 10 times out of 10.
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January 2024 by Carrie Ruth
The service is outstanding and they totally take care of all of your needs! Love that it’s a Christian based company and that they listen and offer a top notch service! Thanks for having a shuttle to take people back and forth and just providing the best service in the industry! I appreciate you all!
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January 2024 by Mike Mobley
Best service by far I have had in my 73 years. Not just automotive. A little pricey but worth it!! Fast, professional & courteous!
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January 2024 by Case Kuiper
I own 2 Audi's....our local dealership is very slow, expensive & always trying to sell you more than you need. I found an alternative....my research was only surpassed by the honesty, integrity & communication I received at Christian Brothers Automotive... you'll make your own decisions, but if you give them a chance.... you'll be rewarded.I'll never take my business elsewhere!
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December 2023 by Cindy Himburg
I could not be more pleased with the service we received from Christian Brothers. They communicated with us every step of the way as they fixed all of the issues our car had. Personal and professional people. Highly recommend!
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December 2023 by Kenny Wright
One of the best experiences I’ve had , I was in town, my dad passed so was long trip. Car light came on. I explained my circumstances to them. Had my car fixed before service was over. Really the best. Compassion and caring and great work. Highly recommend. Really hard to find this kind of Custumer Service anywhere.
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December 2023 by Michael Childress
Rachel and Paul walked me through each and every detail of my car's repair. Being relatively new to the New Albany community, their professionalism and personal customer service put me at ease. Once the agreed upon repairs commenced, I received text updates on the repair process, something I've never received from an automotive service center. Other repairs are in the future and I will use no other auto care center except Chritian Brothers! Plus their more than competitive costs for repairs was a major factor. I recommend them to anyone who is considering finding the best possible alternative to their existing car care company!
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December 2023 by Amy James
I brought my truck in to have an oil change and a couple bulbs replaced. I loved how they did a complete diagnostics on my 2007 truck. They told me in order of concern things that need to be addressed. I so appreciated this service. Everyone was so friendly and so thorough. Will definitely way be taking it back!
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October 2023 by Cole Hunt
First time visiting Christian Bros. and it won’t be my last! Very efficient, very clean, very professional. Mechanic bays were immaculate. I was emailed and sent a text of a detailed report w/pictures of the issues with my vehicle after a complementary inspection. Prices were very fair. Only thing I could think of an improvement would be the waiting area. TV and a Coffee machine would be a great addition.Services: Tire rotations
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October 2023 by Chris Z.
Great location in New Albany off Charlestown Road. Their communication was excellent. They sent texts with videos through out the process. Super friendly, and a clean business.
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October 2023 by Mary Jones
Very professional, friendly explained issues so I could understand them!Had a great experience,will definitely be a long time customer! Thanks,.Rachel is was great doing business with you all.Services: Transmission
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October 2023 by Grammy Dee
I took my car in for an oil change and left knowing I'd found an honest mechanic shop. Definitely 5 star serviceEdit... I took my Suzuki in again but this time for a sway bar issue and the price to fix it was lower than expected. Good prices, friendly service, great communication and just an overall comfort knowing I'm not being taken advantage of.
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October 2023 by Scott Tanke
This was the newest chapter of Christian Brothers Automotive and it was a five star experience. Service, the team accommodated us in short notice, quickly took care of the repair and got us back on the road. Facility, beautiful, from the couches to the bays to the restroom - this is not your typical garage.
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October 2023 by Amber Cook
Great service and communication from beginning all the way through! The diagnostic report with photos and description was very helpful, and prices were reasonable compared to other shops that don’t back their work like CBA does. The service was quick and thorough. We had quite a bit of work done, and they made sure it was right.
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October 2023 by Jamie Ketchem
We had a very positive experience with Christian Brothers Automotive! It was very easy to schedule an appt to have our brakes checked and they completed their inspection within a couple of hours after dropping our truck off. We were hearing intermittent squeaky and wanted to have them checked out. We really appreciated their honesty and were assured we still had a good amount of brake pads left and didn’t need to be replaced at this time. Honestly is everything when you take your vehicle for service! We will for sure use them in the future!!!Service: Brakes
