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September 2023 by Joe Metzmeier
Helpful staff, my daughter broke her phone screen and they were able to easily help me on how to file a claim. They also had the screen protector and case she needed for her phone when we got the new one. Very friendly and knowledgeable.
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May 2023 by Gwenna Keith
I love my Cricket service friendly helpful phones& plans are great!!
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October 2022 by Trucker Misty
Will be going to this Cricket from now on over the Clarksville store. Lady was super nice, answered all our questions and fixed thr issue.
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July 2022 by Beverly Appeby
Great Customer Service
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June 2022 by Travis Barrett
Was sold a tempered glass screen protector with "lifetime warranty" on May 9th. Employee stated just bring the box with receipt into the store if I ever need it replaced and they would replace it in store. Today I was told completely different story then found out I'm responsible for shipping if the company will even replace it. Train your people.
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June 2022 by Lezbotrucker Misty
Will be going to this Cricket from now on over the Clarksville store. Lady was super nice, answered all our questions and fixed thr issue.
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January 2022 by Sean Brough
Fantastic experience and service. Ethan helped me upgrade and saved me time and tears in what I'd thought would be a painful processes. He was extremely knowledgeable and was genuinely trying to save me money. I can't speak enough to his candor and is an amazing representative of Cricket and their deals.
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July 2021 by Gretia Lyninger
Quick and friendly service.
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May 2021 by Brooklynn Pack
I went into Charlestown rd store. I got a phone two days ago. They push a phone on me that I didn’t want. Which was the Nokia endi. That was one of the brands I didn’t want. I really wanted the LG K92 but they told me they didn’t even have it. So I got the Samsung A12. They would NOT help me set up my phone at all. Then I went in there today, bc I had questions about my phone and they would NOT look at it they sent me to Clarksville. I guess Charlestown does NOT want customers. I am going to Clarksville for now on. I recommend everyone else to do the same. They are rude, they will NOT help you. So even try.
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May 2021 by Paula Kendall
Friendly service, clean store, expert advice, I'll be glad to return.
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April 2021 by Catherine Mccormick
It's a good company fast service nice people and good family planes nice phones and good deals
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November 2020 by Megan Conrad
Friendly service very helpful will definitely go back!
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November 2020 by Jerica Sowders
Very Good and great service
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June 2020 by Tom Williams
Not any help. Gave us a number to call to find out where our phone is. No help at all after driving down to take care of it.
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March 2020 by Donna Clubb
Good service
