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August 2023 by Colton & Hannah Kimm
I had a great experience with this business. First of all it was one of the quickest repair shops to get in. I mainly worked with Chad and he went above and beyond. Always communicated with me about my vehicle repairs and kept me informed the entire process of my car being in the shop. Even received a thank you card after I picked my car up. Great company to work withService: Body & Trim
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April 2023 by Madeleine K.
My car was hit while parked in front of my home. I used Floyd Knobs Auto & Truck repair. I was completely happy with the work they did on it. They are an organized and class outfit. Chad kept me UTD on the repairs (one part was extremely hard to find) and was still able to fix my car within the rental car time allowance of my insurance company. They are also very friendly and helpful. I definitely would give them my highest rating and recomendation.
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February 2023 by Kendra Farris
I had a great experience with Floyd Knobs Body Repair! They were kind and Chad was always easy to get in touch with. They handled the back and forth with my insurance which I really appreciated, especially when there were more things wrong with the car than what my insurance originally said. All and all I had a great experience!Service: Body & Trim
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November 2022 by Mindy Milburn
I had a great experience with Floyds Knobs Body Repair that started with Chad encouraging me to change the way my claim was processed when my own insurance agent didn't help me out. He didn't have to do that and I appreciated it. I had to wait a bit to get my car into the shop but they were very upfront about that just in case I needed to find a place to have it done more quickly. They did have my car over a week, but again, I knew that going in and they have a great tool that links you to the progress of your repairs. That was a nice addition. I also received an update when one of the decals didn't adhere properly and they worked quickly to find a replacement.Service: Body & Trim
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September 2022 by WellWhyNot200
Pleasant, professional, courteous, work well done, and they are helpful. What more can you ask for? They were a pleasure from start to finish. I am NOT, someone who posts positive reviews lightly, without good reason. This company deserves the best rating. I definitely recommend them & will refer them to others.Service: Body & Trim
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September 2022 by Brian Browne
I am updating my review as there were some communication disconnects that were partially my own. After speaking with Chad and Josh, their dedication to ensuring everything is done correctly and every customer is pleased with their full experience, it shows the quality of company they are!Service: Body & Trim
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September 2022 by Tammy Persinger
Awesome job! Work was completed more quickly than I expected and they kept me very well informed throughout the processService: Body & Trim
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September 2022 by gina schroder
They did a great job and kept me informed through the whole process.Service: Body & Trim
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July 2022 by Max Gainey
Everything was fast, professional, and their handling of the repair process was transparent and honest.Service: Body & Trim
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July 2022 by Kathy Thompson
Had a front end fender bender. My insurance recommended this auto body shop. So glad they did. My car was fixed in a reasonable amount of time....a little over a month. Josh and his dad were very pleasant and professional. Great to work with. When I got my car back was amazed. Looked brand new like I drove it off the lot. I have a 2016 Ford Fiesta. Was very pleased with work done. They went over repairs with me before I signed off. Would highly recommend. You won't be disappointed.Service: Body & Trim
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July 2022 by Matt O
I really had high expectations for this place, but wow did it fall so short. I took my Lexus in for a small rust spot at the outside of rear wheel. It had been wreck seven years ago and wasn't repaired correctly to prevent it from rusting. First attempt to fix they were completely unprepared to even take the car. Two weeks later they got it in. They gave it back completely terrible. Instead of have a two inch spot I had little pot, sunken in spots over a foot and a half. Two weeks later they do it over. It finally get it back a week and a half later. Owner shows me pics of rust they had to remove and replaced metal. I guess he was trying to explain why it took so long. All that proved to me was how incomplete and terrible that the job was done the first time. In closing I've had it back for three weeks now and I'm still cleaning paint dust from all through the car. I already polished the hood because half of it was scratched up from a dirty rag or something. No good! Highly don't advise going here. There are so many others that are average to not take it somewhere below average. Hope this helps all of you.
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June 2022 by troy beams
Though it took awhile to finish my car mainly due to this crazy car market. The work they did was amazing
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May 2022 by Terry Nally
It was terrible!!! I took my car in on February 28th and didn't get it back until April 6th. It was ridiculous!!! There was a place on the very back lower bumper they said they fixed too but when I got it back it was not fixed! Don't take your car there unless you have rental insurance or can be without your car for over a month!! It wasn't like the car was totaled!!! The damage was above the back left tire!!!
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January 2022 by Tasha Lynne
My brother is having his car looked at by then so I cant speak on the mechanics ot the quality of their work. The building is very nice, clean, modern. I assume if it is like this their garage is too. The last who helped me was very nice and down to earth while keeping a business attitude and appearance. If I ever need a car worked on I would definitely check this place out for myself.
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December 2021 by Derek Wininger
rediculous charge of $1400 for a $500 car. to tune up and put a timing belt on it. so yeah id avoid their service at all costs. im not sure how they can even sleep at night with that amount of shady on their conscience.
