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October 2023 by Dennis Cooper
Very friendly staff and service department. Have been taking all my vehicles and family members cars for service here for years.
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October 2023 by Emily Moore-Crawley
I was referred here with high recommendation and expected a lot honestly. I am very disappointed. I got $945 worth of work done on my vehicle. The second I left my wheels and brakes made god awful noises which they could hear from my car down the road! Went in again it was fixed. I was just driving down Paoli Pike and just used my brand new windshield wipers maybe for the 3rd time since getting all this work done (JUST LAST WEEK) and the right one flew off onto the road! This is ridiculous!Services: Air & cabin filter replacement
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August 2023 by mark grote
Competent service at reasonable prices. Neat, nostalgic old building
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August 2023 by Brandon Bratcher
My wife has gone MSF for years and now every time she takes her car in they try to sell her into doing other services... we know the tread is getting low on the tires, but we just want the oil changed! Recently, my son took his car in to have the AC serviced. Apparently there was some confusion because what was initially $350 became $1,559. I don't question the need for the extra parts and service but when a kid is the customer I would get some kind of formal quote especially when the car isn't worth $1500 and it turns into a "he said she said" situation. On the bright side my wife and her family aren't taking their vehicles there any longer so I don't have to deal with these rude people, what used to be a very good establishment has now become sketchy.Services: General repairs & maintenance
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August 2023 by Painter Guy
This place needs to get a grip and realize they have competition as far as pricing, hours of operation and especially good customer service which they seriously lack.Services: Tires
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June 2023 by James Patterson
What an amazing staff. We were headed to a car show and broke down right by their shop. They were quick to help diagnose the problem, locate the parts for a difficult repair, and found us a place to stay while the repairs were done. Very knowledgeable and honest. They went above and beyond, making our stop in town a memorable one. I wish this shop were located in our hometown!Service: General repairs & maintenance
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June 2023 by Dave Meredith
Very rude and impersonal staff. Way over charged me $140 to rotate & balance 4 tire. Got home later that day and noticed one of my wheel locks hanging on by two threads. (Which tells me they do not torque the lug nuts).You would think by me being the only customer in the store with 5 worker standing around I would get a better service with quality. They also somehow rotated in a crisscross pattern instead of front to back & back to front. I know because I had a wheel on the front right with curb rub that ended up on the left rear when they were finished. Owner also quoted me $135 to change out a $20 tire pressure sensor. "Nope"- "I will NEVER return".Service: Tire rotations
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June 2023 by Cycleguy
Very rude and impersonal staff. Way over charged me $140 to rotate & balance 4 tire. Got home later that day and noticed one of my wheel locks hanging on by two threads. (Which tells me they do not torque the lug nuts).You would think by me being the only customer in the store with 5 worker standing around I would get a better service with quality. They also somehow rotated in a crisscross pattern instead of front to back & back to front. I know because I had a wheel on the front right with curb rub that ended up on the left rear when they were finished. Owner also quoted me $135 to change out a $20 tire pressure sensor. "Nope"- "I will NEVER return".Service: Tire rotations
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April 2023 by Alex Fox
I love this place ! All the staff are friendly and fast. Highly recommend !!!
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January 2023 by Christopher Michael Davis
Very attentive to the condition of your vehicle, even aside from the initial work you needed done on your ride. Friendly and very knowledgable. Always dependable.
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January 2023 by Russell Wichmann
Even though I wasn’t able to get the work done I needed there,. This place helped me find someone else that could. Thanks again, I will deff be back due to the friendliness I received today!
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August 2022 by Teresa Campbell (Consultant)
My son suggested that I take my car to Mike Smith for new tires a few years ago. I did and have not regretted it for a minute. They are very convenient to just stop and get my tires rotated. I have had them complete lots of other work for me on my older car and I am always confident that it will be taken care of with no problems. If you need someone you can trust to work on your vehicle, go to Mike Smith Firestone.Services: Tire rotations
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August 2022 by Teresa Campbell
My son suggested that I take my car to Mike Smith for new tires a few years ago. I did and have not regretted it for a minute. They are very convenient to just stop and get my tires rotated. I have had them complete lots of other work for me on my older car and I am always confident that it will be taken care of with no problems. If you need someone you can trust to work on your vehicle, go to Mike Smith Firestone.Services: Electrical repair
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July 2022 by Lindsey Melton
Never ever do business with these people I think they don’t like black peoples I brought them my car the day after the Fourth of July two weeks later my car catches on fire I want another car or a down payment toward my new car you all should be ashamed of yourselves never will I ever bring my car to them again
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July 2022 by Squidnie Taylor
Went there to get some air, have gone there many time for other services. The irony is when I went to pull up I ran over one of their fix a toe kits! And now my tire is ruined and had to call a tow out money tried to go there before they closed but was working....? livid thanks you all.