Optum Primary Care - New Albany
Hours:
4101 Technology Ave, New Albany IN 47150 Hours
About Optum Primary Care - New Albany
Optum Primary Care is a professional and friendly medical practice where patients feel heard and cared for. Many praise the staff for their kindness and attentiveness, noting that they take the time to listen to concerns. The office is conveniently located near Zaxby's and Purdue. While some reviewers have mentioned challenges with phone service, such as rudeness and long hold times, others have shared positive experiences with quick appointments and caring providers. Reviewers highlight the ability to get patients in and out efficiently, appreciating the prompt attention they receive. Dr. Trapp is noted for making patients feel comfortable and valued as individuals. Overall, Optum Primary Care is a reliable and compassionate healthcare option, with staff like Josh Crase and his MA Jenna providing excellent care and quick responses to questions.
Most Recent Reviews
October 2022
Never get to see my doctor. Always route me to express care. Receptionist has an attitude and there is always an hour wait.
August 2025
Kathy scifres is amazing! She goes over and beyond. If you’re looking for a good primary care I highly recommend her!!!!
May 2025
I see Alica Trapp. She is excellent. She takes a lot of time to listen and discuss your health needs. Calls back to follow up on your care and progress. Very knowledgeable.
More Comments(82)
You May Also Like
- New Albany, Indiana