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April 2024 by Hannelore M.
Simply put, this is a great Valvoline location. The manager is kind and helpful, and the workers are the same. Their service is always greatly appreciated and worth the price!
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February 2024 by Haley Rigsby
Super friendly guys, always a no-hassle experience!
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February 2024 by Paul Bower
Friendly and pretty quick. Take coupons without batting an eye. Always have plenty of coffee made.
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January 2024 by Don Wayne
At least they had a grease gun
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December 2023 by Kurt Waller
Asked me to wait 20 minutes. I waited. They went with someone else. Too many clowns in one shop. No pull through.
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December 2023 by Aaron Terry
Guys were quick and courteous. Did what I expected
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November 2023 by Isabelle Shirley
Friendly and helpful
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October 2023 by Joey Krebs
Fast service.
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August 2023 by Paul Smith
Great customer service, very courtepus and professional, i was in and out. The Manager was great. Will return.
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July 2023 by Jesse Flint
State street location has been consistent and reliable over the course of many years. They don't try to talk you into things you don't need - just practical recommendations based on industry standards (mileage, typically). Wait time ranges from nothing at all to reasonable for most days of the week.
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June 2023 by Kristie Brown
Aaron was extremely professional and friendly. What I appreciated most was watching him interact with the younger, less professional employees. He was training them and coaching them in a way to do better but without making them look or feel stupid. I was impressed with his management skills.Service: Oil change
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May 2023 by Jeremy Erdmann
Last people to perform the oil change. Then tell me after almost an hour that they cannot perform the oil change cause the bolt to the drip pan is rusted and broken.They were the last ones to change the oil!I leave with no oil change after an hour of being there get home. The bolt on my drip pan is not rusted nor is it broken.Apparently they were too lazy or incompetent to break the bolt loose! Go anywhere but to this location!! Someone pulled up while I was waiting and they performed an oil change and her car was leaking! They made her wait in line to get the oil filter (replaced or tightened) and topped off) they do not know what they are doingService: Oil change
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May 2023 by Home P.
Crew was pleasant and quick. I appreciate what you all do. You were there just when I needed ya!
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May 2023 by Ariel LaGrange
I've been here twice in the last year. They couldn't help me either time due to issues with my car. I appreciated them telling me they didn't feel comfortable removing certain things or doing an oil change because of fear of damaging my van.They told me the things they noticed and wrote it down for me to take to someone else. They didn't charge me either time and honestly saved me money from telling me problems with my car. I really appreciate the kindness that I've seen in each person that works there.I like that they took the time to explain questions I had and wanted to actually help me because they knew I was clueless when it comes to cars.The Friday night crew was really helpful. Thanks guys.
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May 2023 by Charles C.
I regularly get my work truck serviced here. High turn over with workers. Oil, antifreeze, battery terminals were very corroded and washer fluid low. Been a mechanic all my life and know 100% you have to remove the battery terminals to clean them properly. The guy was just brushing them off and was going to spray some protector on there. I asked him if he was going to remove the terminals to clean them. The young man threw his hands up and said, "oh my God" and walked away and never came back. The manager stepped in and started doing the same thing. Just brushing off the terminals and sprayed some protector on them. He said, " we normally only take them off when we do a battery replacement and clean them". I told him not to bother if he's not gonna do it right but he continued and left them without cleaning the battery terminals properly. What kind of shade tree mechanics are you hiring?? You're obviously not teaching them proper procedures for doing their job correctly. I watched another employee at a different location put the battery tester on my battery backwards on my service truck.
