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February 2024 by Jackesha Whittle
The worst!!!! Had the most horrible experience I could’ve imagined at this place today. I will never utilize this company for a drug test again. I literally had to argue with a lady by the name of Sara who also threatened to tamper with my urine sample and document notes stating that I refused to take a drug test for a job because she basically didn’t want to service me. I have never in my life felt so disrespected at a company.
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January 2024 by Lacey Riley
If you like rude pharmacist and even ruder retail staff this is the store for you. Girl with short hair with pink in it is extremely disrespectful. They have a foreign woman who can't cash anyone out properly and red head that can be heard cussing and screaming Infront of everyone ? Walgreens from hell. I can't believe it's still open WITH THE STAFF they have.
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December 2023 by Emily King
This place is the WORST.
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October 2023 by Becah Joy
I used to come to this pharmacy all the time for my prescription. My insurance changed and now I can't come here anymore. That made me sad until today.Due to a shortage or something that I don't fully understand, narcotic painkillers are not available at the pharmacy that works with my insurance. I was sent by my oral surgeon to Walgreens to instead get my medication there. The pharmacist on duty today was INCREDIBLY rude. He was snippy with me on the phone when I tried to explain my situation. Then, my husband and I came to the store to see what was up and he literally YELLED at my husband as if he was speaking with a naughty child.Not only are we upset, but I am still unsure what to do about the pain I'm experiencing after surgery. This man was not simply unhelpful -- he was tremendously unkind. He used a very loud voice to tell us that some "random people who went to a random doctor to get a prescription and the state of Indiana says that's very, very illegal".We are not addicts or drug dealers. We're just people who are trying to get through a post-surgery as smoothly as possible. And this rude individual was far from helpful in that process.
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July 2023 by Tim Herman
Came here to print 2 pages of a normal document and they couldnt figure out how to print them. Took literllay 45 min to get 2 simple pieces of paper printed just like you would print at home on a printer. One lade was very nice and knew what she was doing but she got stuck with a line at the front register while I got stuck with what seems to be clueless employees.
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July 2023 by T Marshall
Needed manager for a money deposit verification and they was no where to be found. The cashier seemed to be irritated. Waited over 10 mins and they NEVER showed their face. Will never be back.
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February 2023 by Angie
Excellent customer service, very nice people and fast service.
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December 2022 by Julianna G
The male (shortish, balding) pharmacist is rude and borderline negligent for being someone who works with the public, specifically dealing with life saving medications. I went without one of my prescriptions for almost a month while waiting for my new insurance to kick in. When I asked to pay out of pocket with a goodrx card he refused to sell me my medicine.On the last unfortunate occasion I had to step foot near Walgreens pharmacy, it was 20 minutes to closing time (which is ridiculously timed at 6pm every day) and I was transferring my (most important, lifesaving) prescription to Walmart but wanted to get one last fill to ensure that I would not run out. Same pharmacist basically said he could not do it because my secondary insurance was saying I am no longer covered and shrugged his shoulders. My secondary insurance was active and never had any problems. Walgreens, do better. You are by far the worst pharmacy I have ever been to
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November 2022 by L. Strauss
No greetings or anyone seen until checkout. I asked to use rewards and was acknowledged then she did not add them and asked for payment. ?♀️
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November 2022 by Lauren N. Strauss
No greetings or anyone seen until checkout. I asked to use rewards and was acknowledged then she did not add them and asked for payment. ?♀️
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September 2022 by Alex Dyke
terrible experience just now. accused of stealing by employee for bringing in our own tote bag. strange encounter totally not gonna go there anymore. bye
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July 2022 by Julianna Grigg
The male (shortish, balding) pharmacist is rude and borderline negligent for being someone who works with the public, specifically dealing with life saving medications. I went without one of my prescriptions for almost a month while waiting for my new insurance to kick in. When I asked to pay out of pocket with a goodrx card he refused to sell me my medicine.On the last unfortunate occasion I had to step foot near Walgreens pharmacy, it was 20 minutes to closing time (which is ridiculously timed at 6pm every day) and I was transferring my (most important, lifesaving) prescription to Walmart but wanted to get one last fill to ensure that I would not run out. Same pharmacist basically said he could not do it because my secondary insurance was saying I am no longer covered and shrugged his shoulders. My secondary insurance was active and never had any problems. Walgreens, do better. You are by far the worst pharmacy I have ever been to
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May 2022 by Jordan Drury
Worst walgreens location I have ever been to. I just went to get a couple of small things quickly....well the store only had 3 people in it, but yet all three of us had to stand their for 10 minutes or more waiting for the one chasier to finally come over and check us out. She was rude and didn't apologize or explain what she was doing. Their ancient card reader wouldn't read my brand new card and after a few quick attempts she very rudely said "clearly it isn't going to read you have to pay another way." Not even an attempt to provide a minimum level of customer service. Will never go to this location again.
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March 2022 by Opal Lavon
So sick of scheduling/driving to businesses, but they're closed when they're supposed to be open... UPDATE YOUR STORE HOURS ONLINE?! If you close at 9, why am I standing here at 7, with no prescriptions because you apparently closed at 6, just in time for everyone with jobs to not be able to pick up meds in the evening?!....
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January 2022 by Zak Kamerer
After arriving for my appointment today, I was refused a COVID booster shot due to what the pharmacy said were issues with my COVID vaccine card.I was told to visit the original location of my COVID vaccine shot to confirm my vaccine information. When I returned about an hour later with the paperwork and documentation they asked for, the pharmacy still refused to give me a booster. They again pushed me out the door saying that they would not risk their medical license by giving me a COVID booster shot.I was able to go to the Walgreens at Highlander Point in Floyd's Knobs without an appointment and the pharmacy there was extremely helpful. I walked in, explained my dilemma with the Charlestown road Location, the pharmacist looked up all my information and I had my booster shot in 20 minutes.This location has a pharmacy that has made a mistake and will not fess up to it. I am extremely disappointed in this location. I have absolutely no trust in their Pharmacy department. It should not be this difficult to get a COVID vaccine.